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Timefold Platform

timefold.ai

From $3,000/mo Free plan Open source WebLinuxAPISelf-hosted
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Spec score 8.6 #2 of 32 in Prescriptive Analytics Software

What it is

Timefold Platform runs optimization models as a managed service through a REST API, connecting planning workflows with systems such as ERPs, HRIS, CRMs, and field-service tools. Listed models cover Field Service Routing, Employee Shift Scheduling, Pick-up and Delivery Routing, and Task Scheduling. Routing tools provide pre-calculated distance and travel matrices and support static and dynamic traffic data. Real-time replanning accepts incremental updates, with revision tracking for rollbacks and comparisons. Results can be delivered by webhook, server-sent events, or polling. Deployment options include managed cloud and self-hosting; self-hosting is available on the Horizon tier. Timefold says its Cloud Platform encrypts data at rest with AES-256 and in transit using HTTPS, SSL/TLS, and SSH. It states ISO 27001:2022 certification, a SOC 2 Type 2 attestation, and GDPR support through a Data Processing Agreement. Pricing is on request, and a free trial is available. There is no free plan. Tenant data retention depends on the plan, and authoritative planning data should remain in customers’ own systems.

Spec sheet

What it does
Timefold Platform is a managed service that runs optimization models through REST APIs and provides tools for integrating, validating and improving planning solutions.Read 14 Oct 2026 · docs.timefold.ai
Purpose
Timefold Platform runs optimization models as a managed service through a REST API.Read 30 Sep 2026 · docs.timefold.ai
Intended users
Timefold describes its platform as providing tools and insights for problem owners and integrations for teams building planning solutions.Read 30 Sep 2026 · docs.timefold.ai
Trial
Model trials typically last 14 days and trial tenants have restricted memory, threads and pod resources.Read 14 Oct 2026 · docs.timefold.ai
Integrations
The REST API is designed to connect with enterprise systems such as ERPs, HRIS, CRMs, and field-service tools.Read 30 Sep 2026 · docs.timefold.ai
Security
Timefold says Cloud Platform data is encrypted at rest with AES-256 and encrypted in transit using HTTPS, SSL/TLS, and SSH.Read 30 Sep 2026 · docs.timefold.ai
Compliance
Timefold states it is ISO 27001:2022 certified, holds a SOC 2 Type 2 attestation, and supports GDPR through a Data Processing Agreement.Read 30 Sep 2026 · docs.timefold.ai
Support
The Horizon tier lists white-glove onboarding, a dedicated Slack channel, a dedicated optimization advisor, and 24/7 support.Read 30 Sep 2026 · timefold.ai
Headquarters
Sint-Pietersnieuwstraat 11, 9000 Ghent, BelgiumRead 28 Sep 2026 · timefold.ai
Founded
2023Read 28 Sep 2026 · timefold.ai
Capacity limit
When a tenant exceeds its concurrent capacity, additional requests are queued until capacity is available.Read 30 Sep 2026 · docs.timefold.ai
Changelog news
A July 2, 2026 release announcement introduced Task Scheduling, batch recommendations for employee shift scheduling and improved comparison tools.Read 14 Oct 2026 · timefold.ai
Changelog security incident
The changelog says version 0.26.3 fixed an endpoint that exposed sensitive keys in versions 0.25.0 and 0.26.2 and recommends rotating affected keys.Read 14 Oct 2026 · docs.timefold.ai
Company founding
LinkedIn lists 2022 as the founding year.Read 14 Oct 2026 · linkedin.com
Company headquarters
LinkedIn lists the headquarters in Ghent, Flemish Region, Belgium.Read 14 Oct 2026 · linkedin.com
Company size
LinkedIn lists Timefold as a privately held software-development company with 11–50 employees.Read 14 Oct 2026 · linkedin.com
Data limitation
Timefold says customers should anonymize personally identifiable information and that the service is not designed for protected health information or HIPAA use.Read 14 Oct 2026 · docs.timefold.ai
Data retention
Tenant data has a limited retention period determined by the tenant’s plan, and users should keep authoritative planning data in their own systems.Read 30 Sep 2026 · docs.timefold.ai
Documentation depth
Each model has getting-started guides, feature documentation, demo data and an OpenAPI specification interface.Read 14 Oct 2026 · docs.timefold.ai
Employee shift scheduling
The employee scheduling model assigns people to shifts while optimizing availability, cost, compliance and satisfaction.Read 14 Oct 2026 · docs.timefold.ai
Enterprise integrations
The service exposes language-independent REST endpoints that can connect to ERP, HRIS, CRM and field-service systems using JSON datasets.Read 14 Oct 2026 · docs.timefold.ai
Explainability
The platform provides constraint-level score analysis, plan visualizations, dataset comparisons and reasoning for assignments and infeasibility.Read 14 Oct 2026 · docs.timefold.ai
Field-service routing
The field-service model assigns visits to vehicles and employees while considering skills, sequencing, preferred times and travel.Read 14 Oct 2026 · docs.timefold.ai
Legal name
Timefold's pricing page identifies the company as Timefold BV in its copyright notice.Read 14 Oct 2026 · timefold.ai
Licence
The Community Edition is open source under Apache 2.0, while the Enterprise Edition is proprietary and requires a Timefold licence.Read 14 Oct 2026 · github.com
Limit: interface speed
G2 reviewers report that the web interface can respond slowly when loading dashboards or complex schedules.Read 14 Oct 2026 · g2.com
Limit: learning curve
A G2 reviewer says engine configuration and constraint modeling can be complex for new developers.Read 14 Oct 2026 · g2.com
Limit: outage experience
A G2 reviewer reports a production upgrade without advance communication that caused a one-day outage and forced manual routing.Read 14 Oct 2026 · g2.com
Limit: pricing
A G2 reviewer says Timefold's commercial pricing is less competitive than other optimization alternatives.Read 14 Oct 2026 · g2.com
Maps integration
Timefold provides geospatial services with distance and travel matrices and supports static and dynamic traffic data.Read 14 Oct 2026 · docs.timefold.ai
Models
Available models include Field Service Routing, Employee Shift Scheduling, Pick-up and Delivery Routing, and Task Scheduling.Read 30 Sep 2026 · docs.timefold.ai
Payload limits
The APIs accept payloads up to 100 MB compressed and 2 GB uncompressed, subject to model-specific limits.Read 14 Oct 2026 · docs.timefold.ai
Pick-up and delivery routing
The platform includes a dedicated pick-up and delivery routing model for optimizing driver assignments and travel.Read 14 Oct 2026 · docs.timefold.ai
Planning models
The platform offers field-service routing, employee shift scheduling, pick-up and delivery routing and task scheduling models.Read 14 Oct 2026 · docs.timefold.ai
Praise: flexibility
G2 reviewers praise the solver's flexible constraint architecture and ability to adapt models to changing business rules.Read 14 Oct 2026 · g2.com
Praise: optimization and support
G2 reviewers describe strong route-optimization results, responsive technical support and fast handling of complex schedules.Read 14 Oct 2026 · g2.com
Public API
Model APIs use API keys and the wider Platform API can manage tenants, members, audit logs, secrets and API keys.Read 14 Oct 2026 · docs.timefold.ai
Rating on G2 product profile
4.5 out of 5 from 1 review.Read 14 Oct 2026 · g2.com
Rating on G2 seller profile
4.4 out of 5 from 39 reviews.Read 14 Oct 2026 · g2.com
Real-time replanning
Operational changes such as sick calls, urgent jobs and traffic can be handled through incremental updates, revision tracking and freeze options.Read 14 Oct 2026 · docs.timefold.ai
Replanning
Real-time replanning supports incremental updates and revision tracking for rollbacks and comparisons.Read 30 Sep 2026 · docs.timefold.ai
Result delivery
Solve results can be delivered through webhooks, server-sent events or polling, with automatic queuing when capacity is busy.Read 14 Oct 2026 · docs.timefold.ai
Routing
Geospatial services provide pre-calculated distance and travel matrices and support static and dynamic traffic data.Read 30 Sep 2026 · docs.timefold.ai
SDK availability
The Model SDK documentation states that the SDK is currently available only for Java and is built on Quarkus.Read 14 Oct 2026 · docs.timefold.ai
Security certifications
Timefold states that it is ISO 27001:2022 certified, has a SOC 2 Type 2 attestation and supports GDPR through a data-processing agreement.Read 14 Oct 2026 · docs.timefold.ai
Security recovery targets
The documented recovery time objective is 8 hours and the recovery point objective for critical data is 6 hours.Read 14 Oct 2026 · docs.timefold.ai
Self-hosted limitation
The self-hosted platform has no UI for visualizing or comparing results, so teams must build operational dashboards or visualizations using the API output.Read 30 Sep 2026 · docs.timefold.ai
Self-hosting
Self-hosted deployment runs inside the customer network on Kubernetes, but it removes the full-featured UI and transfers maintenance, security patching and upgrades to the customer.Read 14 Oct 2026 · docs.timefold.ai
Solver languages
Timefold Solver is an embeddable constraint solver for Java and Kotlin and is compatible with major Java and Kotlin ecosystem frameworks.Read 14 Oct 2026 · timefold.ai
Task scheduling
Task Scheduling handles dependencies, time windows, throughput, resource skills and transitions between resources.Read 14 Oct 2026 · timefold.ai

Plans and prices

Community Free Free forever Apache 2.0 solver · Java and Kotlin APIs · constraint streams · local-search heuristics · real-time planning and pinning · Quarkus and Spring Boot support · no service or support Read 14 Oct 2026 · timefold.ai
Scheduling and Routing Optimization $3,000 a month Starting at $3,000.00 per month G2 listing describes REST API optimization for schedules, routes and operational KPIs Read 14 Oct 2026 · g2.com
Enterprise Solver Priced on request Get in touch Community features · multi-threaded solving · nearby selection · explainability · score analysis · constraint profiling · partitioned search · up to 500,000 jobs, shifts or tasks · SLA support and consulting Read 14 Oct 2026 · timefold.ai
Flow Priced on request Contact Timefold Spark features · multi-user UI · unlimited configuration profiles · 5 threads · 8GB memory · production and development tenants · managed cloud Read 14 Oct 2026 · timefold.ai
Horizon Priced on request Contact Timefold Flow features · what-if scenarios · Efficiency X-Ray · real-time traffic · custom constraints on request · 20 threads · 16GB memory · production, development and staging tenants · self-hosted available Read 14 Oct 2026 · timefold.ai
Spark Priced on request Contact Timefold API-only, no UI · 1 seat · 1 configuration profile · 1 thread · 4GB memory · production tenant · managed cloud Read 14 Oct 2026 · timefold.ai

Every Timefold Platform plan and price →

Strong points and limits

Strong points

  • Models cover routing, scheduling, and task planning.
  • Supports incremental replanning and revision tracking.
  • Results can arrive through webhooks, events, or polling.
  • Self-hosted deployment is available on Horizon.
  • Free trial available.

Limits

  • No free plan; pricing is on request.
  • Tenant data retention varies by plan.
  • Self-hosted version lacks result visualization UI.
  • Requests queue when concurrent capacity is exceeded.

Who it suits

It suits problem owners and teams building planning solutions that need optimization models exposed through an API. Teams considering self-hosting should note that the self-hosted platform has no UI for visualizing or comparing results.

Verdict

Timefold offers multiple planning models, routing services, and several ways to deliver results. Buyers should weigh plan-dependent data retention and the self-hosted UI limitation alongside its on-request pricing.

Where Specifiction places it

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