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townweb.com
What it is
Town Web builds and hosts websites for cities, towns, villages, and other local governments, and says its service is exclusively for this sector. Its municipal content system covers agendas, minutes, ordinances, resolutions, events, contacts, news, forms, and permits. Residents can subscribe to email or text notices about posted information, while municipalities can offer online payments for bills, taxes, citations, licenses, and permits. Additional tools support boating permits and facility bookings; optional Facebook posting may add a charge. Town Web also offers municipal email through Google Workspace. The company says its service includes monitoring, HTTPS certificates, separate-cloud-server backups, and accessibility maintenance. Existing site content and files are included in migration, alongside support, one-on-one training, webinars, and a dedicated account manager. An iOS and Android app is included for medium municipalities with 10,000–50,000 residents. Pricing starts at $99/mo, with the exact quote varying by municipality and features. A nominal one-time build fee applies and may be spread over the contract term; optional add-ons are priced separately.
Spec sheet
- What it does
- Town Web builds and hosts websites for cities, towns, villages, and other local governments.Read 2 Oct 2026 · townweb.com
- Intended users
- The company says it serves local government exclusively and builds its service around municipal clerks.Read 2 Oct 2026 · townweb.com
- Mobile apps
- The company’s feature list says an iOS and Android app is included for medium municipalities with 10,000–50,000 residents.Read 2 Oct 2026 · townweb.com
- Headquarters
- Madison, Wisconsin, United StatesRead 28 Sep 2026 · townweb.com
- Founded
- 2007Read 28 Sep 2026 · townweb.com
- Accessibility
- The company says its websites are built to meet ADA and Section 508 accessibility standards and are scanned and maintained after launch.Read 2 Oct 2026 · townweb.com
- Content tools
- The municipal content management system supports agendas, minutes, ordinances, resolutions, events, contacts, news, forms, and permits.Read 2 Oct 2026 · townweb.com
- Email integration
- Town Web offers municipal email using Google Workspace, including custom email domains and tools such as Drive, Docs, Sheets, Slides, and Meet.Read 2 Oct 2026 · townweb.com
- Facility bookings
- Residents can reserve municipal facilities, pay deposits online, and receive check-in and check-out information through the facility booking software.Read 2 Oct 2026 · townweb.com
- Hosting and security
- Town Web says it provides 24/7 website monitoring, SSL certificates for HTTPS, and regular backups on a separate cloud server.Read 2 Oct 2026 · townweb.com
- Migration
- Content and files from a municipality’s existing website are included for migration.Read 2 Oct 2026 · townweb.com
- Payments
- Online payment options can handle municipal bills, taxes, citations, licenses, and permits; the page describes HeyGov as a PCI-compliant option.Read 2 Oct 2026 · townweb.com
- Permits
- Its boating permit solution lets residents register and pay for boat launches by smartphone, including by scanning a QR code.Read 2 Oct 2026 · townweb.com
- Resident notifications
- Residents can subscribe to email or text notifications for posted agendas, minutes, notices, news, and events.Read 2 Oct 2026 · townweb.com
- Social media
- An optional feature can automatically post municipal updates to Facebook, and may incur an additional charge depending on the website package.Read 2 Oct 2026 · townweb.com
- Support and training
- The website price includes unlimited support, free one-on-one training after launch, a knowledge base, monthly webinars, and a dedicated account manager.Read 2 Oct 2026 · townweb.com
Plans and prices
Municipal website $99 a month Starting price; fixed for the contract term. Exact price is quoted. A nominal one-time build fee also applies and may be spread across the contract term. Pricing varies by municipality and features; optional add-ons are priced separately Read 2 Oct 2026 · townweb.com
Strong points and limits
Strong points
- Content system covers agendas, ordinances, news, forms, and permits
- Residents can subscribe to email or text notices
- Includes migration of existing content and files
- Website price includes support and one-on-one training
- Medium municipalities receive iOS and Android apps
Limits
- Starts at $99/mo, with exact pricing quoted
- A one-time build fee also applies
- Optional add-ons are priced separately
- Apps are included for medium municipalities with 10,000–50,000 residents
Who it suits
Town Web is for municipal governments seeking a website and related content, notification, payment, and facility-booking tools. Its service is built around municipal clerks.
Verdict
Town Web combines municipal website hosting with content, resident notices, payments, and other local-government tools. The starting price is not the full quote, and municipalities should account for the build fee and any optional add-ons.
Where Specifiction places it
- Government Website Builders#17 of 337.4
