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TPx Virtual Fax

tpx.com

Free plan WebWindows
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Spec score 8.9 #10 of 102 in Online fax services

Spec sheet

What it does
TPx Virtual Fax sends and receives business faxes through internet connections without physical fax hardware.Read 21 Oct 2026 · tpx.com
Compliance
TPx states that Virtual Fax is included in its HIPAA-compliant outsourced IT portfolio and has third-party-audited safeguards.Read 21 Oct 2026 · tpx.com
Support
TPx support is available through its customer portal, live chat, support cases, and phone at 877-487-8722.Read 21 Oct 2026 · tpx.com
Founded
TPx is listed as founded in 1998.Read 21 Oct 2026 · g2.com
Address books
Users can maintain phone books of commonly used fax numbers.Read 21 Oct 2026 · tpx.com
API and SDKs
The reviewed TPx Virtual Fax product and support pages document portal, email, routing, and administration workflows but do not provide a public API or SDK reference.Read 21 Oct 2026 · tpx.com
Audit trail
TPx says the service records a full audit trail of fax activity.Read 21 Oct 2026 · tpx.com
Automatic retries
Outbound fax settings include automatic retry attempts.Read 21 Oct 2026 · tpx.com
Company headquarters
TPx's current LinkedIn company page lists Austin, Texas as headquarters.Read 21 Oct 2026 · linkedin.com
Company size
LinkedIn lists TPx as privately held with 1,001–5,000 employees.Read 21 Oct 2026 · linkedin.com
Compliance support
hipaaRead 20 Sep 2026 · tpx.com
Delivery notifications
The product reports successful and failed fax delivery notifications.Read 21 Oct 2026 · tpx.com
Documentation
TPx publishes a dedicated Virtual Fax support category covering routing, users, history, OCR, SMTP, and sending procedures.Read 21 Oct 2026 · tpx.com
Email formats
Email-to-fax accepts Word, Excel, PowerPoint, PDF, and TXT attachments.Read 21 Oct 2026 · tpx.com
Encryption
TPx says Virtual Fax uses TLS encryption for sending and receiving, while faxes stored in the portal are behind HTTPS authentication but are not stored encrypted.Read 10 Oct 2026 · tpx.com
Fax features
Outbound faxing supports scheduled sends, automatic retry attempts, delivery notifications, an outgoing queue, and fax history.Read 10 Oct 2026 · tpx.com
Fax history
The portal provides inbound and outbound fax history plus an outgoing queue.Read 21 Oct 2026 · tpx.com
Fax numbers
The service offers local or toll-free virtual fax numbers.Read 21 Oct 2026 · tpx.com
HIPAA
TPx says its Virtual Fax service is included among its HIPAA compliant outsourced IT options, with safeguards and policies verified by a third-party audit.Read 10 Oct 2026 · tpx.com
Inbound fax delivery
Inbound faxes can be delivered to email or viewed in the web portal.Read 21 Oct 2026 · tpx.com
Inbound faxing
YesRead 20 Sep 2026 · tpx.com
Integration
Virtual Fax can be added to any UCx with Webex package.Read 21 Oct 2026 · tpx.com
Intended customers
TPx describes Virtual Fax as a business service that can support businesses of all sizes.Read 10 Oct 2026 · tpx.com
Limit: billing and contracts
Trustpilot reviewers report disputed early-termination charges, unexpected bills, collections activity, and difficulty ending contracts.Read 21 Oct 2026 · trustpilot.com
Limit: outages and support
Trustpilot reviewers report offices going offline, delayed ticket responses, and outages classified less severely than they expected.Read 21 Oct 2026 · trustpilot.com
Monthly page allowance
750Read 20 Sep 2026 · tpx.com
OCR languages
Administrators can configure OCR languages with ISO 639-2 three-letter codes, and multiple languages increase processing time.Read 21 Oct 2026 · tpx.com
OCR search
OCR adds a transparent text layer to inbound fax PDFs so their contents become searchable.Read 21 Oct 2026 · tpx.com
Outbound faxing
Users can send faxes from the web portal or by email attachment.Read 21 Oct 2026 · tpx.com
Ownership
Crunchbase says TPx Communications was acquired by Siris Capital Group.Read 21 Oct 2026 · crunchbase.com
Praise: customer focus
A verified G2 reviewer praised responsiveness and customer focus.Read 21 Oct 2026 · g2.com
Praise: flexibility
A verified G2 reviewer praised TPx for accommodating difficult multi-branch telecommunications deployments.Read 21 Oct 2026 · g2.com
Praise: security
A verified G2 reviewer identified TPx's secure network as a favorite aspect.Read 21 Oct 2026 · g2.com
Rating on BBB
F rating with 5 complaints and 2 unanswered complaintsRead 21 Oct 2026 · bbb.org
Rating on G2
4.6 out of 5 from 11 reviewsRead 21 Oct 2026 · g2.com
Rating on Trustpilot
1.9 out of 5 from 13 reviewsRead 21 Oct 2026 · trustpilot.com
Retention
Faxes and records are retained for 30 days by default, with an option to delete immediately after transmission.Read 21 Oct 2026 · tpx.com
Routing
Administrators can route inbound faxes using direct, directory-lookup, and default rules.Read 21 Oct 2026 · tpx.com
Routing and audit
Administrators can configure inbound routing rules, and the portal records fax activity in an event log.Read 10 Oct 2026 · tpx.com
Scheduled sending
Outbound faxes can be scheduled for later transmission.Read 21 Oct 2026 · tpx.com
Search and address book
The portal provides searchable fax history, OCR processing for received fax PDFs, and a phone book for commonly used numbers.Read 10 Oct 2026 · tpx.com
Self-hosting
TPx describes Virtual Fax as a cloud service delivered through its portal and email workflows.Read 21 Oct 2026 · tpx.com
Sending and receiving
Users can receive faxes by email or in the web portal and send them by email or through the portal.Read 10 Oct 2026 · tpx.com
Service
TPx Virtual Fax provides cloud based inbound and outbound faxing using local or toll-free numbers.Read 10 Oct 2026 · tpx.com
Transport security
TPx says TLS encrypts fax sending and receiving, while stored faxes use HTTPS authentication but are not encrypted at rest.Read 21 Oct 2026 · tpx.com
User administration
Administrators can create individual users or bulk-import users from CSV files.Read 21 Oct 2026 · tpx.com
Virtual fax number
YesRead 20 Sep 2026 · tpx.com
Windows printing
The support introduction says users can fax from any Windows application that can print documents.Read 21 Oct 2026 · tpx.com
Windows support
Users can send faxes from any Windows application that allows them to print documents.Read 10 Oct 2026 · tpx.com

Plans and prices

Virtual Fax usage Price not published 750 pages included Read 20 Sep 2026 · tpx.com
Virtual Fax included usage Free included first 750 inbound + outbound pages · billed in whole-page increments Read 21 Oct 2026 · tpx.com
Additional fax pages $0.05, paid once per additional page inbound or outbound pages beyond the first 750 Read 21 Oct 2026 · tpx.com
TPx Virtual Fax Priced on request First 750 pages (inbound + outbound) included · Each additional page: $0.05 Read 10 Oct 2026 · tpx.com

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