TripIt
tripit.com
What it is
TripIt turns forwarded travel confirmation emails into organized itineraries. It supports flights, hotels, rental cars, trains, airport shuttles, cruises, travel-agency bookings, and event reservations. Users can forward confirmations to [email protected] or enable Inbox Sync, while bookings made through SAP Concur can sync automatically. The service supports confirmation emails from thousands of suppliers in English, French, German, Japanese, and Spanish. Itineraries are available offline in the app; the Mac app also supports offline access on Macs with an Apple M1 chip or later. TripIt runs on Android, iOS, macOS, and the web. The free plan allows three document uploads per trip. TripIt Pro costs $49 per year, allows 25 uploads per trip, and has a 30-day trial listed. Pro adds real-time flight alerts for delays, cancellations, connections, gate changes, and baggage information, plus alternate-flight rebooking options and interactive maps for 103 airports. TripIt encrypts sensitive personal information on mobile devices and restricts access by passcode. It does not offer phone support and aims to respond to billing tickets within one business day.
Spec sheet
- What it does
- TripIt automatically builds a comprehensive itinerary when users forward booking confirmations, regardless of where they booked.Read 14 Oct 2026 · tripit.com
- Support
- TripIt support operates Monday through Friday, targets one-business-day replies and offers neither phone nor chat support.Read 14 Oct 2026 · help.tripit.com
- Headquarters
- Bellevue, Washington, United StatesRead 28 Sep 2026 · tripit.com
- Founded
- 2006Read 28 Sep 2026 · tripit.com
- Airport navigation
- TripIt Pro offers interactive airport maps and walking directions, with maps currently listed for 103 airports.Read 14 Oct 2026 · help.tripit.com
- Alternate flights
- TripIt Pro offers rebooking options across available airlines when a flight is disrupted.Read 14 Oct 2026 · help.tripit.com
- API language bindings
- The archived API documentation lists C#, Erlang, Java, Perl, PHP, Python and Ruby bindings.Read 14 Oct 2026 · github.com
- API status
- TripIt says its public API is unavailable for new developer integrations, while existing connections continue to function.Read 14 Oct 2026 · help.tripit.com
- Billing limitation
- TripIt states that charged subscription fees, including un-cancelled trial charges and annual renewals, are non-refundable.Read 14 Oct 2026 · help.tripit.com
- Calendar sync
- The free service synchronizes travel plans with a calendar and supports sharing with other people.Read 14 Oct 2026 · help.tripit.com
- Company founding
- TripIt says it was founded in San Francisco in 2006.Read 14 Oct 2026 · tripit.com
- Company headquarters and investors
- Crunchbase lists TripIt as a San Francisco company acquired by SAP Concur, with legal name Concur Technologies, Inc., 51–100 employees and five investors.Read 14 Oct 2026 · crunchbase.com
- Company history
- TripIt was founded in San Francisco in 2006 and is part of SAP Concur.Read 30 Sep 2026 · tripit.com
- Company legal entity
- TripIt’s privacy statement identifies Concur Technologies, Inc. as the data controller and says SAP Concur is wholly owned by SAP.Read 14 Oct 2026 · tripit.com
- Concur integration
- SAP Concur users can link accounts so Concur itineraries flow automatically into TripIt and eligible users receive complimentary Pro.Read 14 Oct 2026 · help.tripit.com
- Email import
- Users can forward confirmations to [email protected], use Inbox Sync with Gmail, Yahoo or Microsoft accounts, or add plans manually.Read 14 Oct 2026 · help.tripit.com
- Fare tracker
- TripIt Pro monitors eligible airfare refunds and tells the user the amount and whom to contact.Read 14 Oct 2026 · help.tripit.com
- Flight alerts
- TripIt Pro sends alerts for delays, cancellations, connections, gate changes and baggage claim information.Read 14 Oct 2026 · help.tripit.com
- Inbox processing
- Users can forward confirmations to [email protected] or enable Inbox Sync to add plans.Read 30 Sep 2026 · help.tripit.com
- Inbox security
- Inbox Sync uses OAuth for Gmail, Google Workspace, Microsoft 365, Outlook and Yahoo without storing mailbox passwords, and uses HTTPS for import.Read 14 Oct 2026 · help.tripit.com
- Itinerary organization
- TripIt automatically creates comprehensive itineraries from forwarded travel confirmation emails.Read 30 Sep 2026 · tripit.com
- Legacy API documentation
- The archived v1 API documentation describes CRUD operations, OAuth, pagination and objects for air, hotel, rail, car, cruise, restaurant and other itinerary data.Read 14 Oct 2026 · github.com
- Licence and ownership
- TripIt’s user agreement treats the service, mobile app, code and design as proprietary material owned by TripIt or its licensors, rather than an open-source product.Read 14 Oct 2026 · tripit.com
- Limit: Apple requests
- App Store reviewers request passenger names on overview cards, route planning and customizable packing lists, and report conflicts when airline times change.Read 14 Oct 2026 · apps.apple.com
- Limit: G2 integrations
- G2 reviewers report poor mobile functionality, weak backend integrations, shared itineraries that do not always open in-app and narrow document formats.Read 14 Oct 2026 · g2.com
- Limit: Google Play users
- Google Play complaints include app launch failures, mixed-up imports and past trips not syncing to calendars after 90 days.Read 14 Oct 2026 · play.google.com
- Limit: Trustpilot complaints
- Trustpilot complaints include incorrect parsed dates or gates, login and password problems, outages, renewal charges and difficulties accessing data or refunds.Read 14 Oct 2026 · trustpilot.com
- Limit: TrustRadius coverage
- TrustRadius reviewers cite limited integrations, clunky mobile behavior, weak calendar views, lack of wallet integration and poor suitability for group travel.Read 14 Oct 2026 · trustradius.com
- Mac availability
- The TripIt Mac app works on Macs with an Apple M1 chip or later and supports offline access.Read 30 Sep 2026 · help.tripit.com
- Maps and directions
- The app provides Google Maps or Apple Maps plotting, transport options, driving directions and nearby restaurants, parking and ATMs.Read 14 Oct 2026 · play.google.com
- Offline access
- TripIt itineraries can be accessed offline in the app.Read 30 Sep 2026 · help.tripit.com
- Physical security
- TripIt says customer data is held in audited, access-controlled data centres and not on office or employee workstations.Read 14 Oct 2026 · tripit.com
- Point tracker
- TripIt Pro tracks frequent-traveller programmes, balances and expirations; TripIt says more than 150 programmes are supported.Read 14 Oct 2026 · help.tripit.com
- Praise: Apple users
- App Store reviewers repeatedly praise the single organized view of flights, hotels, cars, cruises and confirmation details, plus forwarding-based setup.Read 14 Oct 2026 · apps.apple.com
- Praise: G2 organization
- G2 reviewers praise forwarding itineraries, keeping travel details in one place, sharing plans and useful alerts.Read 14 Oct 2026 · g2.com
- Praise: Google Play users
- Google Play reviewers repeatedly say forwarding confirmations quickly produces a chronological itinerary and reduces searching through email.Read 14 Oct 2026 · play.google.com
- Praise: TrustRadius usability
- TrustRadius reviewers praise email detail extraction, visual itineraries, reminders, sharing and ease of use.Read 14 Oct 2026 · trustradius.com
- Pro airport maps
- TripIt Pro interactive airport maps are available for 103 airports worldwide.Read 30 Sep 2026 · help.tripit.com
- Pro alternate flights
- TripIt Pro provides rebooking options across available airlines when flights are delayed or cancelled.Read 30 Sep 2026 · help.tripit.com
- Pro flight alerts
- TripIt Pro sends real-time alerts for delays, cancellations, connections, gate changes and baggage claim information.Read 30 Sep 2026 · help.tripit.com
- Rating on Apple App Store
- 4.8 out of 5 from 311K ratingsRead 14 Oct 2026 · apps.apple.com
- Rating on G2
- 4.6 out of 5 from 44 reviewsRead 14 Oct 2026 · g2.com
- Rating on GetApp
- 0 out of 5 from 0 reviewsRead 14 Oct 2026 · getapp.com
- Rating on Google Play
- 4.3 out of 5 from 92.2K reviewsRead 14 Oct 2026 · play.google.com
- Rating on Trustpilot
- 1.5 out of 5 from 47 reviewsRead 14 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- 8.7 out of 10 from 19 reviews and ratingsRead 14 Oct 2026 · trustradius.com
- SAP Concur integration
- Bookings made through SAP Concur can sync automatically to TripIt.Read 30 Sep 2026 · help.tripit.com
- Seat tracker
- TripIt Pro monitors for preferred or adjacent seats becoming available.Read 14 Oct 2026 · tripit.com
- Security controls
- TripIt encrypts sensitive personal information on mobile devices and restricts access by passcode.Read 30 Sep 2026 · tripit.com
- Supplier coverage
- TripIt supports confirmation emails from thousands of suppliers in English, French, German, Japanese and Spanish.Read 30 Sep 2026 · help.tripit.com
- Support limitation
- TripIt says it does not offer phone support and aims to respond to billing tickets within one business day.Read 30 Sep 2026 · help.tripit.com
- Supported suppliers
- TripIt says it parses confirmations from thousands of suppliers in English, French, German, Japanese and Spanish.Read 14 Oct 2026 · help.tripit.com
- Supported travel plans
- TripIt supports flights, hotels, rental cars, trains, airport shuttles, cruises, travel-agency bookings and event reservations.Read 30 Sep 2026 · tripit.com
- System requirements
- TripIt requires Android 10 or later, iOS 17.3 or later, watchOS 9 or later, and macOS 14.3 or later on an Apple M1-or-newer Mac.Read 14 Oct 2026 · help.tripit.com
- Travel documents
- TripIt stores passports, driving licences, resident cards and other travel-document details in the app, encrypting sensitive stored information.Read 14 Oct 2026 · help.tripit.com
Plans and prices
TripIt Free FREE Upload 3 documents per trip Read 30 Sep 2026 · tripit.com
TripIt Free 3 document uploads per trip · itinerary organization · inbox import · calendar sync · mobile access Read 14 Oct 2026 · help.tripit.com
TripIt Pro $49 a year $49 PER YEAR Upload 25 documents per trip Read 30 Sep 2026 · tripit.com
TripIt Pro $49 a year $49/year 25 document uploads per trip · real-time flight alerts · alternate flights · fare tracking · seat tracking · risk alerts Read 14 Oct 2026 · tripit.com
Strong points and limits
Strong points
- Organizes a broad range of travel reservations.
- SAP Concur bookings can sync automatically.
- Itineraries can be accessed offline in the app.
- Pro includes real-time flight alerts and alternate-flight options.
- Available on Android, iOS, macOS, and the web.
Limits
- Free plan allows three document uploads per trip.
- Pro costs $49 per year.
- Mac app requires an Apple M1 chip or later.
- No phone support is offered.
Who it suits
TripIt suits travelers who want reservations gathered into itineraries and accessible offline. Pro may appeal to travelers who want flight alerts, rebooking options, and airport maps.
TripIt in depth
Read the full write-up
Overview
TripIt turns forwarded booking confirmations into a consolidated itinerary, rather than asking travelers to build each trip from scratch. It is a strong fit for people juggling reservations across several travel categories, especially those who value offline access.
The free tier handles the core organizing, but its three-document-per-trip limit is restrictive. Pro is aimed at travelers who want flight disruption alerts and airport maps, not merely a larger place to store documents.
Key features
Forward confirmations to [email protected] or enable Inbox Sync, and TripIt assembles an itinerary from supported bookings. It covers flights, hotels, rental cars, trains, airport shuttles, cruises, travel-agency bookings and event reservations. Confirmation emails from thousands of suppliers are supported in English, French, German, Japanese and Spanish. This range makes TripIt useful for multi-stop trips with varied reservations; travelers whose plans do not arrive by email may get less benefit from its automatic organization.
Itineraries can be opened offline in the app, which is useful when a connection is unavailable during travel. The Mac app also supports offline access, but requires an Apple M1 chip or later. SAP Concur bookings can sync automatically, and the product also supports route planning, shared itineraries and calendar sync.
Pro adds real-time alerts for delays, cancellations, connections, gate changes and baggage claim information. It also offers rebooking options across available airlines after a delay or cancellation, plus interactive maps for 103 airports worldwide. Those extras are most relevant to frequent flyers; they do not replace the broader value of having all reservations in one itinerary.
TripIt encrypts sensitive personal information on mobile devices and restricts access by passcode. It does not offer phone support and aims to respond to billing tickets within one business day, a limitation worth weighing if direct phone assistance matters to you.
Pricing
TripIt is free, with three document uploads per trip. It is the sensible starting point for travelers who mainly need email-based itinerary organization and can keep attachments to a minimum. The cap can be a drawback on document-heavy trips.
TripIt Pro costs $49 per year and allows 25 document uploads per trip, alongside flight alerts, alternate-flight options and airport maps. It suits frequent flyers who can make use of those travel-day features. The 30-day trial offers a way to assess Pro before paying; the free plan remains the lower-cost choice if alerts and maps are not priorities.
Platforms
TripIt is available on the web, Android, iOS and macOS. Offline itinerary access is supported in the app, and the Mac app requires an Apple M1 chip or later.
Who it's for
Choose TripIt if confirmations arrive across many suppliers and you want them consolidated without manually assembling every itinerary. It is particularly useful for travelers combining flights with lodging, ground transport and activities, or those who need trip details offline. Travelers who depend on numerous uploaded documents should account for the per-trip caps, and those who require phone support should look elsewhere.
Pros and cons
Broad reservation coverage: It organizes confirmations across air, lodging, transport and event categories, making it practical for complex trips.
Offline access: Itineraries remain accessible in the app without a connection; Mac users need an M1-or-later machine.
Useful Pro flight support: Disruption alerts, rebooking options and maps for 103 airports can help frequent flyers manage changes.
Low free-plan document allowance: Three uploads per trip may be insufficient for travelers who keep many travel documents together.
No phone support: Billing help is handled by ticket, with a stated aim of replying within one business day.
Alternatives
Compare travel itinerary apps if you want to weigh TripIt against a broader set of itinerary tools.
Pappus Travel Planner is a free option with apps across Android, iOS, Linux, macOS, web and Windows; choose it if that wider platform coverage matters more than TripIt's Pro flight assistance.
Roadtrippers may suit travelers focused on planning routes with stops: its free tier allows one saved trip and three stops per trip, while Basic is $11.99 per month for three saved trips and 20 stops per trip.
TripCraftr is another freemium option for travelers who want unlimited trips and invitees on its free plan, subject to daily limits on documents and replies.
tabiori is a freemium alternative available on Android, iOS, Linux, macOS, web and Windows, with a free plan that includes 100 MB of uploads.
TravelerBuddy is a freemium alternative with automatic trip generation capped at six on its free plan.
TripMapper offers a free trip plan with card and list views, notes, tasks and pre-made itineraries; consider it if those planning elements are a closer fit than email-driven confirmation import.
Jettova offers free trip planning, with bookings paid to partners at their listed prices.
Lambus has a free basic platform and a separate PRO option; consider it if you want to compare a basic itinerary tool with a paid feature tier.
Verdict
TripIt is a good choice for travelers who want confirmation emails gathered into an offline itinerary, with an especially clear case for frequent flyers who will use Pro's disruption alerts and airport maps. Its main reasons to look elsewhere are the free plan's three-document cap, Pro's $49 annual cost and the absence of phone support.
Verdict
TripIt organizes confirmations from many travel categories, with offline itinerary access and a free tier. Pro adds flight assistance and airport maps for $49 per year, while phone support is not available.
Where Specifiction places it
- Travel Itinerary Apps#3 of 458.8
