Tripadvisor vs TripIt
Tripadvisor
tripadvisor.comTripIt
tripit.comSide by side
| Figure | Tripadvisor | TripIt |
|---|---|---|
| Price from | $8.25/mo | $4.08/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Best Travel Planning Apps | 8.7 (#2) | 8.8 (#1) |
| Founded | Tripadvisor says the original business was founded in February 2000. | 2006 |
| Headquarters | Tripadvisor's principal executive offices are at 400 1st Avenue, Needham, Massachusetts. | Bellevue, Washington, United States |
| Rating on Apple App Store | 4.8 out of 5 from 481,000 ratings | 4.8 out of 5 from 311K ratings |
| Rating on G2 | 4.2 out of 5 from 14 reviews | 4.6 out of 5 from 44 reviews |
| Rating on Google Play | 4.5 out of 5 from 1.47 million reviews | 4.3 out of 5 from 92.2K reviews |
| Rating on Trustpilot | 1.8 out of 5 from 3,922 reviews | 1.5 out of 5 from 47 reviews |
| Support | Tripadvisor directs customers to its Help Center and property owners to Owner Support. | TripIt support operates Monday through Friday, targets one-business-day replies and offers neither phone nor chat support. |
| System requirements | The Apple listing supports iPhone, iPad and Apple TV and reports an app size of 369.8 MB. | TripIt requires Android 10 or later, iOS 17.3 or later, watchOS 9 or later, and macOS 14.3 or later on an Apple M1-or-newer Mac. |
| What it does | Tripadvisor helps travelers discover, compare, plan and book accommodations, restaurants, attractions and experiences using traveler-generated guidance. | TripIt automatically builds a comprehensive itinerary when users forward booking confirmations, regardless of where they booked. |
Plans
Tripadvisor
- TripadvisorFree
- Tripadvisor consumer appFree
- Business Advantage$99 a year
- Tripadvisor Content APIPriced on request
In their own words
Tripadvisor
Tripadvisor is a travel planning service that collects member reviews and opinions about destinations, accommodations, restaurants, and activities. Travelers can search hotels, things to do, restaurants, and cruises, as well as review and explore without a stated consumer subscription price. Tripadvisor says its recommendations draw on more than a billion traveler reviews and opinions. The service is available on the web and through Android and iOS apps. Hotels can subscribe to Business Advantage, a paid advertising option with profile controls, special offers, and a website link for direct bookings. Hotels can feature a favorite review, display a photo and video carousel, and add up to four contact points such as a phone number, email, or website. Business Advantage analytics cover market comparisons, page traffic, referral clicks, and engagement with listing features. Its minimum listed subscription price is $99 a year for a 12-month term, with actual pricing varying by hotel location, size, and profile. Cancellation within 30 days of signup or renewal receives a prorated refund; later cancellation takes effect at the term end.
TripIt
TripIt turns forwarded travel confirmation emails into organized itineraries. It supports flights, hotels, rental cars, trains, airport shuttles, cruises, travel-agency bookings, and event reservations. Users can forward confirmations to [email protected] or enable Inbox Sync, while bookings made through SAP Concur can sync automatically. The service supports confirmation emails from thousands of suppliers in English, French, German, Japanese, and Spanish. Itineraries are available offline in the app; the Mac app also supports offline access on Macs with an Apple M1 chip or later. TripIt runs on Android, iOS, macOS, and the web. The free plan allows three document uploads per trip. TripIt Pro costs $49 per year, allows 25 uploads per trip, and has a 30-day trial listed. Pro adds real-time flight alerts for delays, cancellations, connections, gate changes, and baggage information, plus alternate-flight rebooking options and interactive maps for 103 airports. TripIt encrypts sensitive personal information on mobile devices and restricts access by passcode. It does not offer phone support and aims to respond to billing tickets within one business day.