Trustap Marketplace Solution
trustap.com
What it is
Trustap Marketplace Solution combines payment holding, fulfillment tracking, dispute resolution, and fraud protection for marketplaces. It holds a buyer’s payment until the item has been delivered and inspected and approved. Trustap says its 24/7 support team mediates disputes globally, while automated fraud detection and expert analysis address suspicious transactions before funds are released. The solution is presented for classified, automotive, non-transactional, B2B, and digital marketplaces. It supports shipped items with integrated tracking and digital assets such as domain names and online accounts. Marketplaces can connect through an API; after signup, Trustap provides sandbox credentials and says its solutions team supports implementation. API documentation links to guides for WooCommerce, Shopify, and DealerOn. Trustap also lists Stripe for payment processing and Amazon plus more than 640 carriers for fulfillment. The Basic plan is $50 a month, with a $249 onboarding fee and charges of 5% variable plus $0.40 fixed. Core is $249 a month and Premium is $499 a month; both list no onboarding fee and lower transaction rates.
Spec sheet
- Headquarters
- Cork, IrelandRead 28 Sep 2026 · trustap.com
- Founded
- 2016Read 28 Sep 2026 · trustap.com
- API integration
- After signup, Trustap provides sandbox API credentials and says its solutions team supports implementation step by step.Read 29 Sep 2026 · trustap.com
- Availability
- The marketplace page lists account registration in countries across Europe, North America, Oceania, and Asia.Read 29 Sep 2026 · trustap.com
- Digital and shipped goods
- Trustap supports transfers of digital assets such as domain names and online accounts, as well as shipped items with integrated tracking.Read 29 Sep 2026 · trustap.com
- Disputes
- Trustap says its 24/7 support team mediates and resolves disputes globally on the marketplace’s behalf.Read 29 Sep 2026 · trustap.com
- Documented integrations
- Trustap’s API documentation links to integration guides for WooCommerce, Shopify, and DealerOn.Read 29 Sep 2026 · docs.trustap.com
- Fraud detection
- Automated fraud detection and expert analysis address suspicious transactions before funds are released.Read 29 Sep 2026 · trustap.com
- Marketplace payments
- Trustap combines payments, fulfillment tracking, dispute resolution, and fraud protection for marketplaces.Read 29 Sep 2026 · trustap.com
- Payment and fulfillment partners
- Trustap says it integrates with Stripe for payment processing and Amazon and more than 640 carriers for fulfillment.Read 29 Sep 2026 · trustap.com
- Security certification
- Trustap’s site displays an ISO 27001 certification mark.Read 29 Sep 2026 · trustap.com
- Support tiers
- The pricing page lists Integration Support and Support Plus on Core, and Priority Support and Support Plus Pro on Premium.Read 29 Sep 2026 · trustap.com
- Supported marketplaces
- The solution is presented for classified, automotive, non-transactional, B2B, and digital marketplaces.Read 29 Sep 2026 · trustap.com
- Tax compliance
- Trustap states that it is compliant with DAC7 and supports integration with tax tools such as Avalara.Read 29 Sep 2026 · trustap.com
- Transaction protection
- Trustap holds the buyer’s payment until the item is delivered and the buyer has inspected and approved it.Read 29 Sep 2026 · trustap.com
Plans and prices
Strong points and limits
Strong points
- Payment is held until delivery and buyer approval.
- Supports shipped items and digital assets.
- API guides cover WooCommerce, Shopify, and DealerOn.
- Integrates with Amazon and more than 640 carriers.
Limits
- No free plan is offered.
- Basic includes a $249 onboarding fee.
- Basic charges 5% variable plus $0.40 fixed.
Who it suits
Trustap suits marketplace operators who need payment holding, dispute handling, fraud checks, and fulfillment tracking. Its listed marketplace types include classified, automotive, B2B, and digital services.
Verdict
Trustap brings payment protection and fulfillment features together, with API implementation support and named integrations. The Basic plan has both a monthly fee and transaction charges, so review its full listed pricing before choosing a plan.
Where Specifiction places it
- Marketplace Payment Platforms#15 of 287.5