Ubersmith
ubersmith.com
What it is
Ubersmith is a platform for operators selling digital infrastructure, including cloud, hosting, data center, telco/ISP, and managed services. It combines subscription, usage-based, hybrid, and one-time billing with invoicing and payment collection. Operational tools include quotes, orders, ticketing, reports, a customer portal, device monitoring, and infrastructure alerts. Integrations cover more than 60 credit-card gateways, PayPal, ACH, QuickBooks Online/Desktop, SureTax, AWS, OnApp, CloudStack, cPanel, VMware, Virtuozzo, SolusVM, and PowerDNS. Duo Security, Active Directory, and LDAP support authentication workflows. APIs and an SDK support custom plugins. Ubersmith offers hosted and self-hosted deployment, with web and API access; self-hosted customers can install or upgrade through a self-service installer. Pricing is on request, and a trial follows a discovery call. It was founded in 2002 and is headquartered in New York City.
Spec sheet
- Purpose
- Ubersmith provides infrastructure operators a platform for usage-based billing, contracts, provisioning, and support.Read 9 Oct 2026 · ubersmith.com
- Deployment
- The company offers hosted and self-hosted options; self-hosted users can install or upgrade through a self-service installer.Read 9 Oct 2026 · ubersmith.com
- Trial
- The demo page says a trial is available after a discovery call for either the self-hosted or hosted option; it does not state the trial duration.Read 9 Oct 2026 · ubersmith.com
- Integrations
- Ubersmith says it supports more than 60 credit card processing gateways, as well as PayPal and ACH.Read 9 Oct 2026 · ubersmith.com
- Support
- Support tickets may be opened around the clock by email, and Ubersmith generally responds within one business day; its US support office is open weekdays from 8 a.m. to 6 p.m. Eastern Time.Read 9 Oct 2026 · ubersmith.com
- Headquarters
- New York City, New York, United StatesRead 28 Sep 2026 · ubersmith.com
- Founded
- 2002Read 28 Sep 2026 · ubersmith.com
- Accounting and tax
- Listed integrations include QuickBooks Online/Desktop and SureTax; the page also describes built-in tax support.Read 9 Oct 2026 · ubersmith.com
- Billing
- Its billing supports subscription, usage-based, hybrid, and one-time billing, with invoicing and payment collection automation.Read 9 Oct 2026 · ubersmith.com
- Cloud integrations
- The company lists integrations with AWS, OnApp, CloudStack, cPanel, VMware, Virtuozzo, SolusVM, and PowerDNS.Read 9 Oct 2026 · ubersmith.com
- Compliance responsibility
- For self-hosted users, Ubersmith says it can provide certification evidence and suggestions, while the customer's system administrator remains responsible for overall PCI compliance.Read 9 Oct 2026 · ubersmith.com
- Extensibility
- Ubersmith provides APIs and an SDK for plugins, and says customers can create their own plugins or use ones provided by Ubersmith.Read 9 Oct 2026 · ubersmith.com
- Intended customers
- Ubersmith describes its target customers as businesses that sell digital infrastructure, including cloud, hosting, data center, telco/ISP, and managed services providers.Read 9 Oct 2026 · ubersmith.com
- Monitoring
- The platform monitors devices and provides alerts for infrastructure such as servers and switches.Read 9 Oct 2026 · ubersmith.com
- Notable limitation
- Ubersmith says it is not a general-purpose ERP and is not aiming to be the cheapest per-seat subscription tool.Read 9 Oct 2026 · ubersmith.com
- Operations
- Core capabilities include quotes, orders, ticketing, reports, a customer portal, monitoring, and billing.Read 9 Oct 2026 · ubersmith.com
- Security integrations
- The company describes multi-factor and centralized authentication through Duo Security, Active Directory, and LDAP.Read 9 Oct 2026 · ubersmith.com
Plans and prices
Strong points and limits
Strong points
- Subscription and usage-based billing
- Hosted or self-hosted deployment
- More than 60 card-processing gateways
- APIs and SDK for plugins
- Customer portal and support ticketing
Limits
- Pricing is available only on request
- Trial requires a discovery call
- Not a general-purpose ERP
- Self-hosted PCI responsibility remains with the customer
Who it suits
It suits infrastructure providers that need billing, provisioning, support, monitoring, and customer-facing operations in one platform.
Verdict
Ubersmith covers billing, provisioning, monitoring, support, and integrations for digital-infrastructure businesses. Buyers should request pricing and assess whether its specialized scope matches their operations.
Where Specifiction places it
- Usage-Based Billing Software#17 of 267.4