Uluro CCM
uluro.com
What it is
Uluro CCM is an integrated customer communications management suite for enterprises and print service providers. It supports automated creation, production, tracking, and delivery through print, email, web, fax, and SMS, with bill-payment options. uCompose lets business users create and style high-volume documents in a graphical interface using XML, TXT, CSV, PDF, and print image data. OnceAmation configures an application once for repeated deployment without further manual intervention. The uTrack dashboard follows jobs from file receipt and proofing through production and delivery, while clients can track jobs and mail pieces online. uPayments collects bills and invoices through web, mobile, SMS, and IVR. uBridge imports data from ERP, ECM, and CRM systems. Smart Delivery describes encrypted delivery, recipient-only controls, audit visibility, and email open and delivery tracking. The platform supports web, Windows, and API access, uses cloud deployment, and requires SQL 2016 or above. Pricing is on request.
Spec sheet
- Integrations
- uBridge automates importing data from external systems such as ERP, ECM, and CRM platforms.Read 2 Oct 2026 · uluro.com
- Security
- The FAQ says user identification, passwords, and role-based module access are used, and payment card numbers are not stored on the system when partner tokenization is used.Read 2 Oct 2026 · uluro.com
- Compliance
- Smart Delivery says its secure document delivery helps organizations align with HIPAA, PCI, GDPR, SOC2, and other requirements.Read 2 Oct 2026 · uluro.com
- Support
- Uluro lists website issue logging, online chat, phone, and email as technical support channels.Read 2 Oct 2026 · uluro.com
- Headquarters
- Brentwood, Tennessee, United StatesRead 28 Sep 2026 · uluro.com
- Founded
- 2006Read 28 Sep 2026 · uluro.com
- Database requirement
- The FAQ specifies SQL 2016 or above as the database requirement.Read 2 Oct 2026 · uluro.com
- Delivery channels
- Uluro supports personalized communications through print, email, web, fax, and SMS, with integrated bill payment options.Read 2 Oct 2026 · uluro.com
- Document composition
- uCompose lets business users create and style high volumes of documents through a GUI and accepts data formats including XML, TXT, CSV, PDF, and print image data.Read 2 Oct 2026 · uluro.com
- Intended customers
- Uluro identifies mailers, data processing centers, print service providers, and letter shops as intended users of its CCM platform.Read 2 Oct 2026 · uluro.com
- Payments
- The uPayments module supports bill and invoice payment collection through web, mobile, SMS, and IVR.Read 2 Oct 2026 · uluro.com
- Product purpose
- Uluro is an integrated customer communications management suite for enterprises and print service providers, supporting automated creation, production, tracking, and delivery of customer communications.Read 2 Oct 2026 · uluro.com
- Secure delivery
- Smart Delivery describes UXP encryption, recipient-only access controls, audit visibility, and real-time email open and delivery tracking.Read 2 Oct 2026 · uluro.com
- Tracking
- The uTrack dashboard provides job status visibility from file receipt and proofing through production and delivery, with web access for clients to track jobs and mail pieces.Read 2 Oct 2026 · uluro.com
- Workflow automation
- OnceAmation lets users set up an application once and deploy it repeatedly without further manual intervention.Read 2 Oct 2026 · uluro.com
Plans and prices
Strong points and limits
Strong points
- Supports print, email, web, fax, and SMS
- High-volume document composition through a GUI
- Tracks jobs from receipt through delivery
- Payment collection across web, mobile, SMS, and IVR
- API access and cloud deployment
Limits
- Pricing is available only on request
- SQL 2016 or above is required
- Some remote security and delivery features have specific setup requirements
Who it suits
Uluro CCM is aimed at mailers, data processing centers, print service providers, and letter shops. It suits organizations managing high-volume, personalized communications across several delivery channels.
Verdict
Uluro CCM brings composition, workflow automation, tracking, delivery, payments, and external-system imports into one suite. Its broad channel coverage is paired with enterprise-oriented deployment and database requirements.
Where Specifiction places it
- Customer Communications Management Software#16 of 236.8