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SPECIFICTION
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Uniphore Business AI Cloud

uniphore.com

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Spec score 7.1 #62 of 73 in AI Agent Platforms

Spec sheet

Purpose
Business AI Cloud unifies enterprise data, knowledge, models, and agents in a sovereign, composable AI platform.Read 11 Oct 2026 · uniphore.com
Intended users
The platform is presented for business users and IT leaders, including CIOs, to build and scale enterprise AI applications.Read 11 Oct 2026 · uniphore.com
Deployment
Uniphore says the platform supports cloud, multi-cloud, and on-premises deployments of enterprise AI agents and apps.Read 11 Oct 2026 · uniphore.com
API
Business AI Cloud APIs allow users to create, configure, and manage agents, and the API documentation describes Bearer Token authentication.Read 11 Oct 2026 · help.uniphore.com
Integrations
The help center describes source connectors for document repositories, enterprise applications, relational databases, and NoSQL databases, and lists Confluence and Google Drive configuration instructions.Read 11 Oct 2026 · help.uniphore.com
Support
Uniphore provides a support portal and lists regional technical support contact details on its support page.Read 11 Oct 2026 · uniphore.com
Headquarters
Palo Alto, California, United StatesRead 28 Sep 2026 · uniphore.com
Founded
2008Read 28 Sep 2026 · uniphore.com
Company
Uniphore identifies itself as “The Business AI Company.”Read 11 Oct 2026 · uniphore.com
Agent workflows
The platform supports a library of reasoning, research, and task execution agents, plus multi-agent workflows designed visually with BPMN.Read 11 Oct 2026 · uniphore.com
API access
Business AI Cloud APIs can create, configure, and manage agents, use Bearer Token authentication, and restrict each access token to its tenant’s resources.Read 11 Oct 2026 · help.uniphore.com
Connector limits
Adding connectors to the predefined list requires contacting Uniphore Support, and integrating a vector database requires contacting a support representative.Read 11 Oct 2026 · help.uniphore.com
Connector setup
Business AI Cloud connectors link the platform to external systems such as file repositories, relational databases, enterprise applications, or conversation sources; new predefined connectors can be requested through support.Read 11 Oct 2026 · help.uniphore.com
Data handling
The data layer supports multi-cloud, multi-data compute, data automation agents, and structured and unstructured data.Read 11 Oct 2026 · uniphore.com
Data protection
Uniphore says UI and API traffic uses HTTPS/TLS 1.2 or higher and service data is encrypted at rest with AES-256.Read 11 Oct 2026 · uniphore.com
Data residency
Uniphore says its AWS data centers are in the United States and Europe and customers can choose US-only or EEA service data location.Read 11 Oct 2026 · uniphore.com
Deployment audience
The platform is designed to help developers, product managers, CIOs, and business users build, integrate, and scale AI agents.Read 11 Oct 2026 · help.uniphore.com
Deployment options
Uniphore says the platform supports cloud, multi-cloud, and on-premises deployments of enterprise AI agents and apps.Read 11 Oct 2026 · uniphore.com
Knowledge tools
The knowledge layer includes RAG, knowledge graphs, process discovery, and an SLM fine-tuning factory.Read 11 Oct 2026 · uniphore.com
MCP integration
The agentic layer supports external integration through Model Context Protocol (MCP).Read 11 Oct 2026 · uniphore.com
Model orchestration
The model layer orchestrates open, closed-source, or fine-tuned models and includes built-in guardrails and policy control.Read 11 Oct 2026 · uniphore.com
Model support
Its Model Layer supports proprietary, open-source, and fine-tuned models with orchestration, guardrails, and governance.Read 11 Oct 2026 · uniphore.com
Security certifications
Uniphore states it is ISO/IEC 27001:2022 certified, a Level 1 PCI DSS service provider, and SOC 2 Type II certified.Read 11 Oct 2026 · uniphore.com
Security controls
The platform page describes role-based access controls and embedded guardrails intended to limit users to authorized information.Read 11 Oct 2026 · uniphore.com
Support and availability
The Business AI Cloud help pages direct users to their Uniphore support team for assistance, including requests for vector database integrations.Read 11 Oct 2026 · help.uniphore.com

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