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SPECIFICTION
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Unit 42 MDR

paloaltonetworks.com

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Spec sheet

Intended users
Unit 42 describes its managed services as an extension of an organization’s security operations team, handling monitoring, investigations and response activities.Read 5 Oct 2026 · paloaltonetworks.com
Support
Customers can communicate directly with Unit 42 analysts and can access the Unit 42 Incident Response team during a major incident.Read 5 Oct 2026 · paloaltonetworks.com
Headquarters
Santa Clara, California, USARead 28 Sep 2026 · paloaltonetworks.com
Founded
2005Read 28 Sep 2026 · paloaltonetworks.com
Analytics
The service uses AI and behavioral analytics to surface high-confidence threats and accelerate detection.Read 5 Oct 2026 · paloaltonetworks.com
Investigation
Analysts examine endpoint, network, cloud and identity telemetry to determine attack scope and root cause.Read 5 Oct 2026 · paloaltonetworks.com
Monitoring
Continuous monitoring and triage identify high-risk threats and prioritize activity requiring action.Read 5 Oct 2026 · paloaltonetworks.com
Platform
The service is built on Cortex XDR and provides a co-managed Cortex XDR interface with two-way communication and incident and KPI dashboards.Read 5 Oct 2026 · paloaltonetworks.com
Posture optimization
The service includes checks for endpoint security profiles, device control, host firewall and disk encryption, plus endpoint application vulnerability assessments.Read 5 Oct 2026 · paloaltonetworks.com
Reporting
Tailored reports include findings, recommended actions, impact reports, cyber hygiene reports and monthly summaries.Read 5 Oct 2026 · paloaltonetworks.com
Response
Responders contain active threats, remove malicious activity and drive incidents toward resolution.Read 5 Oct 2026 · paloaltonetworks.com
Response actions
Analysts can isolate endpoints, remove malicious files or processes, and restore damaged files using Cortex XDR.Read 5 Oct 2026 · paloaltonetworks.com
Service
Unit 42 MDR provides managed detection and response with 24/7 expert monitoring, threat hunting, investigation and response support.Read 5 Oct 2026 · paloaltonetworks.com
Threat hunting
Unit 42 hunters use frontline threat intelligence to search for hidden and emerging threats before impact.Read 5 Oct 2026 · paloaltonetworks.com

Plans and prices

Unit 42 Managed Detection and Response (MDR) Priced on request 24/7 monitoring · Cortex XDR environment · endpoint, network, cloud and identity telemetry Read 5 Oct 2026 · paloaltonetworks.com

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Where Specifiction places it

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