US Signal OpenCloud Desktop-as-a-Service

Spec sheet

What it does

OpenCloud Desktop-as-a-Service delivers secure cloud-hosted virtual desktops and applications through Inuvika OVD Enterprise on US Signal OpenCloud.Read 15 Oct 2026 · ussignal.com

Deployment

The service is available in managed and unmanaged tiers through US Signal’s OpenCloud environment.Read 7 Oct 2026 · ussignal.com

API

OpenCloud exposes an API used by the graphical interface and provides an API endpoint at https://opc-us-01.ussignal.cloud/client/api.Read 15 Oct 2026 · opencloud-docs.ussignal.cloud

Security

The product page describes encryption, multi-factor authentication, and compliance-ready controls as security features.Read 7 Oct 2026 · ussignal.com

Compliance

US Signal says it undergoes annual independent HIPAA audits, can sign BAAs, and completed a SOC 2 Type 2 attestation.Read 15 Oct 2026 · ussignal.com

Support

The OpenCloud data sheet states that OpenCloud offers 24/7/365 support and managed and professional services from local experts.Read 7 Oct 2026 · ussignal.com

Headquarters

Grand Rapids, Michigan, United StatesRead 28 Sep 2026 · ussignal.com

Founded

2001Read 28 Sep 2026 · ussignal.com

Access

Users can access virtual desktops from iOS, Android, and Chrome OS devices.Read 7 Oct 2026 · ussignal.com

Android app

The Inuvika OVD Mobile Client on Google Play provides Android and Chrome OS access to OVD-hosted Windows and Linux applications and shared desktops; the listing reports no data collected or shared.Read 15 Oct 2026 · play.google.com

Anywhere access

US Signal states that users can access desktops from any device and location.Read 15 Oct 2026 · ussignal.com

API documentation depth

The portal includes account-specific API reference pages, while the documentation explains key generation, profiles, commands, filters and output formats.Read 15 Oct 2026 · opencloud-docs.ussignal.cloud

Azure comparison

US Signal claims fixed pricing, faster deployment, simpler management, stronger SLAs and regional hosting compared with Azure Virtual Desktop.Read 15 Oct 2026 · ussignal.com

Billing

Billing is based on peak concurrent users during a calendar month, regardless of activity.Read 7 Oct 2026 · ussignal.com

Client installation

Inuvika provides an HTML5 client requiring no installation plus desktop clients for Windows, macOS and Linux.Read 15 Oct 2026 · inuvika.com

Customer device responsibility

US Signal excludes performance responsibility for unsupported devices, inadequate bandwidth and customer misconfiguration.Read 15 Oct 2026 · ussignal.com

Data retrieval

After termination, customers have 30 calendar days to retrieve their data before US Signal destroys remaining data.Read 7 Oct 2026 · ussignal.com

Documentation scope

The documentation covers compute, storage, networking, images, snapshots, accounts, domains, zones, quick start procedures and known issues.Read 15 Oct 2026 · opencloud-docs.ussignal.cloud

Enterprise target

US Signal identifies companies with 100–1000 employees and hybrid workforces as an ideal customer profile.Read 15 Oct 2026 · ussignal.com

Gold images

Standard DaaS excludes creation and ongoing management of gold images; customers maintain images unless they buy optional services.Read 15 Oct 2026 · ussignal.com

GPU limitation

GPU-accelerated desktops were unavailable on the page’s last update, with support described as planned for Q4.Read 15 Oct 2026 · ussignal.com

Known issue

Self-provisioned networks created without an IP range can leave newly deployed instances in an error state; the workaround is specifying start and end IPs.Read 15 Oct 2026 · opencloud-docs.ussignal.cloud

Licensing limitation

Windows Server licensing is included, but Microsoft or third-party SALs and CALs remain the customer’s responsibility.Read 15 Oct 2026 · ussignal.com

Limit: Gartner reviewer feedback

Some Gartner feedback cites difficult critical access or troubleshooting, difficult access reviews and outdated-looking internals.Read 15 Oct 2026 · gartner.com

Management

The managed tier includes patching, user profile and session management, monitoring, and administration of published desktops and applications.Read 7 Oct 2026 · ussignal.com

Minimum bandwidth

The stated baseline is 256 kbps per user for basic applications, with higher bandwidth needed for media and graphics.Read 15 Oct 2026 · ussignal.com

Mobile and ChromeOS

The product page lists iOS, Android and Chrome OS access for virtual desktops.Read 15 Oct 2026 · ussignal.com

MSP multi-tenancy

MSPs can use centralized multi-tenant management, white-label environments and rapid client provisioning.Read 15 Oct 2026 · ussignal.com

MSP target

The MSP offering is aimed at providers serving organizations with roughly 50–1500 seats.Read 15 Oct 2026 · ussignal.com

Network requirement

The schedule gives 256 kbps per user as Inuvika’s recommended baseline for basic use, with higher bandwidth needed for streaming media, high-resolution graphics, or other resource-intensive applications.Read 7 Oct 2026 · ussignal.com

News: DaaS launch

US Signal announced OpenCloud DaaS and SyncSafe Replication as new integrated OpenCloud services on February 12, 2026.Read 15 Oct 2026 · ussignal.com

Outage credits

Managed DaaS credits increase from 10% after one hour of outage to 100% after ten hours, capped at one month’s recurring charge.Read 15 Oct 2026 · ussignal.com

Performance limit

GPU-accelerated desktops are not supported at this time; US Signal says GPU support is on the roadmap for Q4.Read 7 Oct 2026 · ussignal.com

Praise: Birdeye reviewers

Google reviews syndicated by Birdeye commonly praise reliability, responsive support, professional migration work and improved performance.Read 15 Oct 2026 · reviews.birdeye.com

Praise: G2 reviewer

The sole G2 reviewer praised security, storage flexibility and integration with existing IT systems.Read 15 Oct 2026 · g2.com

Praise: Gartner reviewers

Gartner reviewers repeatedly mention reliable service, secure access, trained support staff and quick issue resolution.Read 15 Oct 2026 · gartner.com

Pricing model

DaaS is billed monthly by peak concurrent users regardless of activity, with consumption varying by users and resource use.Read 15 Oct 2026 · ussignal.com

Rating on Birdeye

4.7 out of 5 from 34 reviewsRead 15 Oct 2026 · reviews.birdeye.com

Rating on FeaturedCustomers

4.7 out of 5 from 4,136 reference ratingsRead 15 Oct 2026 · featuredcustomers.com

Rating on G2

4.0 out of 5 from 1 reviewRead 15 Oct 2026 · g2.com

Rating on Gartner Peer Insights Hosted Desktops

4.0 out of 5 from 1 reviewRead 15 Oct 2026 · gartner.com

Rating on Gartner Peer Insights overall

4.6 out of 5 from 108 reviewsRead 15 Oct 2026 · gartner.com

Scalability

The service is designed to add users or capacity within minutes and handle seasonal or workforce changes.Read 15 Oct 2026 · ussignal.com

SDKs and automation

Documentation points to CloudMonkey, Python and Go clients, an Ansible collection and a Terraform provider for automation.Read 15 Oct 2026 · opencloud-docs.ussignal.cloud

Security controls

US Signal advertises encryption, multi-factor authentication and compliance-ready controls.Read 15 Oct 2026 · ussignal.com

System requirements

Inuvika’s published specifications list Windows Server 2016/2019/2022, Ubuntu 22.04 LTS 64-bit and RHEL 8 64-bit support for virtualized applications.Read 15 Oct 2026 · inuvika.com

Termination retrieval

Customers have 30 calendar days to retrieve data after termination before US Signal destroys remaining data.Read 15 Oct 2026 · ussignal.com

Underlying platform

The service supports both Windows and Linux virtual desktop environments.Read 15 Oct 2026 · ussignal.com

Underlying software licensing

The service incorporates Inuvika OVD Enterprise under Inuvika terms, and US Signal retains rights not expressly granted, indicating a proprietary hosted service.Read 15 Oct 2026 · ussignal.com

Unmanaged support

For unmanaged DaaS, US Signal is responsible only for platform issues requiring escalation to Inuvika support; the customer handles desktop and application configuration, patching, maintenance, and end-user support.Read 7 Oct 2026 · ussignal.com

Unmanaged support limit

For Unmanaged DaaS, US Signal handles platform issues escalated to Inuvika while the customer handles configuration, patching, maintenance and end-user support.Read 15 Oct 2026 · ussignal.com

Use cases

US Signal identifies remote and hybrid teams, contractors or seasonal users, organizations with compliance needs, and reducing device refresh cycles as use cases.Read 7 Oct 2026 · ussignal.com

Plans and prices

Every US Signal OpenCloud Desktop-as-a-Service plan and price →

Where Specifiction places it

• Desktop as a Service Software#6 of 257.8
• Desk As A Service Software#6 of 197.8