Verint Community
verint.com
Spec sheet
- Purpose
- Verint Community is an online community platform for customer, partner, and employee engagement, customer service, digital marketing, and social commerce.Read 8 Oct 2026 · verint.com
- Free plan
- NoRead 23 Sep 2026 · verint.com
- Integrations
- Verint lists integrations and SDKs for Sitecore, SharePoint, Salesforce, and Microsoft Dynamics, and says custom integrations have also been made for SAP.Read 8 Oct 2026 · verint.com
- Support
- The Commercial Edition includes a support community, standard phone and email support, and support upgrades and patches.Read 8 Oct 2026 · verint.com
- Headquarters
- Melville, New York, USARead 28 Sep 2026 · verint.com
- Founded
- 1994Read 28 Sep 2026 · verint.com
- Analytics
- Engagement, content, application, and community health metrics are available in dashboards with granular drilldowns, and data can be exported for tools such as Tableau and Power BI.Read 8 Oct 2026 · verint.com
- APIs
- The platform provides native and RESTful APIs, remote iFrame widgets, embedded functionality, RSS feeds, open-source SDKs, and Widget Studio tools.Read 8 Oct 2026 · verint.com
- Community features
- The platform includes forums, Q&A, blogs, wikis, articles, activity streams, ideation, calendars, file galleries, automation rules, moderation, and gamification.Read 8 Oct 2026 · verint.com
- Content moderation
- The product includes HTML filtering, configurable auto-spam scoring, moderation queues, and abuse management tools.Read 8 Oct 2026 · verint.com
- Custom domain
- YesRead 23 Sep 2026 · verint.com
- Customization
- Administrators can customize the community with drag-and-drop social applications and widgets, while developers can use CSS and Widget Studio to customize the interface.Read 8 Oct 2026 · verint.com
- Event hosting
- YesRead 23 Sep 2026 · verint.com
- Hosting
- Verint Community is available as SaaS hosted in Verint Cloud, on-premises in a customer's data center, or SaaS on another cloud such as AWS or Microsoft Azure.Read 8 Oct 2026 · verint.com
- Licensing limits
- Private internal communities require a minimum purchase of 300 named users; public external SaaS licensing is based on monthly page views and API calls, while on-premises or other-cloud licensing is by server and domain.Read 8 Oct 2026 · verint.com
- Mobile access
- Verint says the community is fully responsive and adaptive and works as-is on modern mobile devices.Read 8 Oct 2026 · verint.com
- Moderation tools
- YesRead 23 Sep 2026 · verint.com
- Private spaces
- YesRead 23 Sep 2026 · verint.com
- Security controls
- Authentication can use self-registration, invitations, private access, OAuth providers, SAML, LDAP, Active Directory, or custom single sign-on; permissions are assigned through roles.Read 8 Oct 2026 · verint.com
- Self-service
- It supports self-service with discussion forums, knowledge articles, and how-to videos to help deflect calls and increase agent capacity.Read 8 Oct 2026 · verint.com
Plans and prices
Commercial Edition — Private / employee communities Price not published Annual price; contact Verint for pricing Licensed by named user with a minimum 300-user block; registered users listed as unlimited, priced by user; forums, blogs, galleries, wikis, articles, calendars, ideation, and messaging unlimited Read 8 Oct 2026 · verint.com
Commercial Edition — Public / external communities Price not published Annual price; contact Verint for pricing SaaS Verint Cloud: licensed by monthly page views and API calls; on-premises or SaaS Any Cloud: licensed by server and domain; registered users unlimited; forums, blogs, galleries, wikis, articles, calendars, ideation, and messaging unlimited Read 8 Oct 2026 · verint.com
Where Specifiction places it
- Community Platforms#44 of 1268.2
- Customer Community Software#26 of 377.5
- Community Building Platforms#20 of 277.4