UNA vs Verint Community
UNA
unacms.com
Verint Community
verint.comSide by side
| Figure | UNA | Verint Community |
|---|---|---|
| Price from | $20/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 2 |
| Spec score · Community Platforms | 9.5 (#1) | 8.2 (#44) |
| Community features | The product includes feeds, groups, events, chat, templates and integrations that can be enabled as needed. | The platform includes forums, Q&A, blogs, wikis, articles, activity streams, ideation, calendars, file galleries, automation rules, moderation, and gamification. |
| Event hosting | Yes | Yes |
| Founded | 2000 | 1994 |
| Free plan | Yes | No |
| Integrations | Official pages name Stripe, Shopify, Mailchimp and Intercom integrations, with additional services connectable as apps. | Verint lists integrations and SDKs for Sitecore, SharePoint, Salesforce, and Microsoft Dynamics, and says custom integrations have also been made for SAP. |
| Moderation tools | Yes | Yes |
| Private spaces | Yes | Yes |
| Purpose | UNA is an open-source platform for building community sites, social networks, collaboration spaces, and educational portals. | Verint Community is an online community platform for customer, partner, and employee engagement, customer service, digital marketing, and social commerce. |
| Support | Standard includes community support, Pro includes direct support for one project, and Max includes unlimited direct support. | The Commercial Edition includes a support community, standard phone and email support, and support upgrades and patches. |
Plans
Verint Community
- Commercial Edition — Private / employee communitiesPrice not published
- Commercial Edition — Public / external communitiesPrice not published
In their own words
UNA
UNA is an open-source platform for building community sites, social networks, collaboration spaces, and educational portals. Its core tools include feeds, posts, groups, events, messaging, courses, discussions, a wiki, and collaboration features. Studio provides no-code controls for apps, roles, pages, forms, menus, design, and languages. UNA offers a REST API and OAuth 2.0 server, and can run as a full platform or a headless backend. Listed integrations include Stripe, Shopify, Snipcart, Mailchimp, Intercom, Google Tag Manager, and Rocket.Chat through the Chat+ app. AI agents can use 13 model providers, including local models through Ollama, and connect to vector stores such as Pinecone and Qdrant. UNA runs on a customer’s domain and servers, with files stored on local disk or S3-compatible storage. The maker lists SSL, antispam, audit logs, two-factor sign-in, and regular security fixes, and says it helps customers prepare for GDPR, HIPAA, and CCPA. Standard is free; Pro is $20 a month; Max is $100 a month. All plans list unlimited projects and deployments.
Verint Community
Verint Community has no write-up on Specifiction yet; its figures are above.