WhatsUp Gold
whatsupgold.com
What it is
WhatsUp Gold monitors IT infrastructure across on-premises and cloud environments, covering networks, systems, traffic, applications, wireless networks, virtual machines, physical servers, cloud resources, storage and SSL certificates. Layer 2/3 discovery creates interactive topology maps of device relationships, dependencies and status. The software can run scripts and policies to address common issues, including restarting services and running SSH commands. Integrations include ServiceNow, OpsGenie, Microsoft Teams, Flowmon, AWS CloudWatch and Azure Monitor; a REST API supports integrations and automation. It monitors Microsoft Hyper-V and connects with VMware vCenter or ESXi for host, VM, datastore and network metrics. Deployment can be on-premises or in the cloud, with distributed pollers for larger environments. Server software requires Windows Server 2019, 2022 or 2025. The Free Edition costs nothing for 10 devices. Business costs $1,229 a year for 50 devices; a 30-day trial is listed. Licensing and technical maximums can require additional licenses, and a single server can poll up to 100,000 metrics with additional scalability pollers.
Spec sheet
- Deployment
- WhatsUp Gold supports on-premises or cloud deployment and can scale with distributed pollers to monitor large environments.Read 1 Oct 2026 · whatsupgold.com
- Integrations
- Out-of-the-box integrations include ServiceNow, OpsGenie, Microsoft Teams and Flowmon, and the product provides a REST API for integrations and automation.Read 1 Oct 2026 · whatsupgold.com
- Support
- Business includes 10/5 email support, while Enterprise and Enterprise Plus include 24/5 phone and email support.Read 1 Oct 2026 · whatsupgold.com
- Headquarters
- Burlington, Massachusetts, United StatesRead 4 Oct 2026 · whatsupgold.com
- Founded
- 1981Read 4 Oct 2026 · whatsupgold.com
- Automation
- The product can trigger scripts and policies to resolve common issues automatically and supports self-healing actions such as restarting services and running SSH commands.Read 1 Oct 2026 · whatsupgold.com
- Certificate monitoring
- SSL certificates can be discovered on any port, with dashboards and reports for expired and expiring certificates.Read 1 Oct 2026 · whatsupgold.com
- Cloud integrations
- WhatsUp Gold integrates with AWS CloudWatch and Azure Monitor to track cloud resource performance, billing and service health.Read 1 Oct 2026 · whatsupgold.com
- Licensing limit
- A single WhatsUp Gold server can poll a maximum of 100,000 metrics with additional scalability pollers, and stated technical maximums may require additional licenses.Read 1 Oct 2026 · whatsupgold.com
- Monitoring scope
- It monitors network devices, systems, traffic, applications, wireless networks, virtual machines, physical servers, cloud resources, storage devices and SSL certificates.Read 1 Oct 2026 · whatsupgold.com
- Network mapping
- Layer 2/3 discovery automatically creates interactive topology maps showing device relationships, dependencies and status.Read 1 Oct 2026 · whatsupgold.com
- Product purpose
- WhatsUp Gold is IT infrastructure management software providing unified network monitoring across on-premises and cloud environments.Read 1 Oct 2026 · whatsupgold.com
- Security controls
- The 2026.0 release adds customer-specific encryption keys, key rotation and auditing for stored credentials, aligning with zero-trust principles and requirements such as GDPR, HIPAA and FISMA.Read 1 Oct 2026 · whatsupgold.com
- System platform
- The server software requires Microsoft Windows Server 2019, 2022 or 2025 and recommended browsers include Edge, Chrome and Firefox.Read 1 Oct 2026 · whatsupgold.com
- Virtualization support
- It monitors Microsoft Hyper-V and integrates with VMware vCenter or ESXi hosts for host, VM, datastore and network metrics.Read 1 Oct 2026 · whatsupgold.com
Plans and prices
Strong points and limits
Strong points
- Maps device relationships, dependencies and status
- Automates common fixes with scripts and policies
- Integrates with AWS CloudWatch and Azure Monitor
- Monitors Hyper-V and VMware environments
- Free Edition covers 10 devices
Limits
- Server requires Windows Server 2019, 2022 or 2025
- Business costs $1,229 a year
- Single server limit of 100,000 metrics
- Technical maximums may require additional licenses
Who it suits
WhatsUp Gold suits IT teams monitoring mixed on-premises and cloud infrastructure, including virtualized environments. Larger deployments should account for distributed pollers and possible additional licensing.
Verdict
WhatsUp Gold covers a broad range of infrastructure and combines mapping, automation and cloud monitoring. Review the Windows Server requirement and licensing limits when sizing a deployment.
Where Specifiction places it
- Network Mapping Software#8 of 217.9
- Network Topology Mapping Software#15 of 397.9
- Network Monitoring#24 of 557.9
- Network Monitoring - Midmarket Software#13 of 257.9
- Network Performance Monitoring Software#14 of 267.9
- Network Monitoring - Enterprise Software#12 of 227.9