XInfer Web App

XInfer Web App is a browser-based shopping assistant for customer-facing businesses with a product catalog or structured service information. It suits merchants who want shoppers to move from questions to checkout and order tracking in one browser experience. It is strongest when conversational shopping matters; its usage quotas make plan choice important.

Overview

XInfer brings catalog discovery, cart management, checkout and order tracking together. Shoppers can search and filter products, inspect images, descriptions, prices and availability, add items from a product page or conversation, adjust quantities, then check out in the browser. They can also view order history and follow orders through processing, shipping and delivery.

Customers can choose a preferred business location to see its catalog and pricing. That is useful for businesses whose offerings vary by location. XInfer is built around a business's catalog, rather than serving as a broad marketplace.

Key features

Conversational shopping

Customers can ask questions and receive recommendations through chat or voice, then use search, category filters and product details to narrow their choices. The conversational layer can make a structured catalog easier to navigate, but its usefulness depends on having product or service information for the assistant to work with.

Checkout and order tracking

Shopify stores can sync products and use checkout through draft orders with invoice links. For other stores, order details can be sent to an external system by webhook. These are distinct checkout paths: Shopify has a defined integration, while non-Shopify businesses need an external system to receive the webhook. Customers can then review order history and track progress through delivery.

Browser access and privacy

The app works in modern desktop and mobile browsers, so customers can start chatting without installing an app; Android and iOS are also supported platforms. XInfer describes logical separation between customers, TLS 1.3 encryption in transit, AES-256 encryption at rest, role-based access controls and SOC 2-compliant cloud infrastructure. It says customer content is not used to train general AI models and is sent to third-party AI providers only to generate responses.

Conversation history follows customer configuration, with a 90-day default, while technical logs are retained for 30 days. Businesses should weigh those retention periods against their own privacy requirements and choose configuration accordingly.

Pricing

XInfer is freemium, with paid plans billed monthly and starting at $39 a month. Each tier limits chunks, products, queries, voice and avatar minutes, and AudioSpotlights; paid plans offer overage, so sustained activity above the included quotas may affect cost.

PlanPriceIncluded usage and supportFreefreeUp to 500 chunks and 500 products; 30 queries/month (300 in first month); 10 voice minutes/month; 5 avatar minutes/month; 5 AudioSpotlights; AI-powered support.Starter$39 a month, billed monthlyUp to 500 chunks and 500 products; 500 queries/month; 4 hours of voice/month; 1 hour of avatar/month; 10 AudioSpotlights; AI-powered support; overage available.Professional$89 a month, billed monthlyUp to 1,000 chunks and 1,000 products; 1,000 queries/month; 9 hours of voice/month; 3 hours of avatar/month; 30 AudioSpotlights; AI-powered support; overage available.Premium$189 a month, billed monthlyUp to 2,000 chunks and 2,000 products; 2,000 queries/month; 20 hours of voice/month; 10 hours of avatar/month; 90 AudioSpotlights; dedicated database; AI-powered support; overage available.Free is a way to try the catalog and conversation workflow, but 30 monthly queries after the first month's 300 can be restrictive for a live storefront. Starter raises that ceiling to 500 and substantially expands voice use without increasing the 500-product and 500-chunk caps. Professional doubles those content and query limits for $89 a month, while Premium is the tier for larger catalogs and higher usage, adding a dedicated database at $189 a month. All paid plans include AI-powered support; only Premium adds a dedicated database. A 7-day trial is offered, but the stated plan limits are the clearest guide to ongoing fit.

Platforms

XInfer supports web, Android and iOS. Its browser access is particularly useful for shoppers who should be able to start a conversation without installing an app, while mobile platform support gives businesses additional ways to reach customers.

Who it's for

XInfer fits customer-facing businesses with a website, catalog, menu or other structured service information, especially those that want questions, recommendations and ordering in the same experience. It is a weaker fit for a business without structured offerings or one whose expected traffic would quickly exceed the chosen plan's quotas. Shopify merchants have product syncing and draft-order checkout; other merchants need a webhook-compatible external order system.

Pros and cons

Pros: Chat and voice recommendations sit alongside catalog browsing, cart and checkout, so customers can move from discovery to purchase in one experience.

Pros: Shopify syncing and webhook order handoff provide paths for both Shopify stores and businesses using other checkout systems.

Pros: Location-specific catalog and pricing can serve businesses whose offerings differ between locations.

Cons: The Free plan's 30 queries per month after its first-month allowance may be too small for regular customer traffic.

Cons: Even Starter retains the 500-product and 500-chunk caps, so a larger catalog requires a higher tier.

Cons: Conversation history defaults to 90-day retention, which businesses with stricter retention requirements must account for.

Alternatives

For a different approach to shopping assistance, consider AI Shopping Assistants.

Choose ShopSavvy instead if price comparison, price history and price-drop alerts are more important than XInfer's business catalog, checkout and order-tracking workflow; its free plan also provides mobile, browser and desktop access.

Vetted is an alternative if you want a free shopping tool with a Pro tier for advanced research tools. Its Pro monthly plan is $5.99 a month.

KompareAI is a free alternative for iOS, Android, macOS and web.

YUKTA AI may suit shoppers interested in store comparisons, cart transfer, a shopping chatbot and nutrition scores; its free plan caps several activities weekly and the chatbot at five uses a day.

AskToBuy AI is another free alternative for Android, iOS, web and API.

folk for shopping is an iOS option if searching and price comparisons are the priority; its free plan excludes price watching.

Alexa for Shopping is a free option for signed-in Amazon customers and does not require Prime.

ShopCompare AI is a free alternative for Android, iOS and web.

Verdict

XInfer is a good fit for a customer-facing business with a structured catalog, particularly a Shopify merchant seeking conversational discovery connected to ordering and tracking. Its central advantage is bringing those steps together in a browser without requiring shoppers to install an app. Look elsewhere if you need broad usage on a low budget, a larger catalog than Starter allows, or a shopping tool focused on price comparisons rather than your own store.