Yext Reviews

Spec sheet

Product

Yext Reviews helps businesses monitor, respond to, and generate reviews across the publisher network, and publish first-party reviews on their websites.Read 5 Oct 2026 · help.yext.com

Support

Yext Support accepts requests through the platform, Help Center, in-platform chat, or email, and lists weekday support in EST/EDT, GMT, and CET time zones.Read 5 Oct 2026 · help.yext.com

Headquarters

New York, NY, United StatesRead 28 Sep 2026 · yext.com

Founded

2009Read 28 Sep 2026 · yext.com

AI and sentiment

The product page describes AI-powered response templates, sentiment analysis across locations, and automated review requests when a location falls behind nearby competitors.Read 5 Oct 2026 · yext.com

Mobile app

Yext says its Scout mobile app can monitor reviews, notify users about new ones, and help them reply with AI; its publisher page links to iOS and Android app listings.Read 5 Oct 2026 · yext.com

Monitoring

Review Monitoring brings reviews from Google, Facebook, Yelp, TripAdvisor, and other publishers into one platform with filters, notifications, and trend analysis.Read 5 Oct 2026 · help.yext.com

Request channels

The product page says review requests can also be triggered through QR codes and email or text.Read 5 Oct 2026 · yext.com

Response limit

Users can respond to up to 100 reviews at a time using freeform text or review response assets.Read 5 Oct 2026 · help.yext.com

Review marketing

Yext says businesses can embed reviews on their website, share them to social, and push star ratings into Google Ads.Read 5 Oct 2026 · yext.com

Review requests

Review Generation can request reviews via email or SMS, and generated first-party reviews can be published on a business website.Read 5 Oct 2026 · help.yext.com

Review responses

Users can respond manually, use templates, or generate responses with AI, while workflow rules route reviews and can automate responses.Read 5 Oct 2026 · help.yext.com

Salesforce integration

Yext lists Salesforce Review Generation and Salesforce Service Cloud for Reviews integrations.Read 5 Oct 2026 · yext.com

Security controls

The product page lists role-based access, audit trails, PHI protection, and approval workflows, and describes the product as HIPAA-ready.Read 5 Oct 2026 · yext.com

Trust and compliance

Yext's Trust Center lists SOC 2, GDPR, HIPAA, PCI DSS, and CPRA under compliance.Read 5 Oct 2026 · trustcenter.yext.com

Who it serves

Yext's Reviews help article applies to Enterprise, Partner, and Small Business accounts in all regions.Read 5 Oct 2026 · help.yext.com

Plans and prices

Every Yext Reviews plan and price →

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