Zemble

Spec sheet

Product

Zemble describes itself as a workflow and case management platform for insurance teams managing complex, multi-stakeholder claims operations.Read 12 Oct 2026 · getzemble.com

Intended users

The site describes the product for carriers, specialist MGAs, self-insured businesses, brokers, advisers, and underwriting agencies.Read 12 Oct 2026 · getzemble.com

Deployment

cloudRead 21 Sep 2026 · getzemble.com

Integrations

The product uses APIs to share information with other systems; its site also describes two-way integrations and flexible data exports.Read 12 Oct 2026 · getzemble.com

Audit trail

YesRead 21 Sep 2026 · getzemble.com

Audit trails

Zemble says its audit trails track changes, requests, and interactions, and its product page describes a complete audit trail for collected data.Read 12 Oct 2026 · getzemble.com

Case intake forms

YesRead 21 Sep 2026 · getzemble.com

Client portal

The self-service client portal lets users submit cases and receive case updates.Read 12 Oct 2026 · getzemble.com

Company background

The About page describes Zemble as a remote-first team working across four continents; it does not state a founding year.Read 12 Oct 2026 · getzemble.com

Custom case fields

YesRead 21 Sep 2026 · getzemble.com

Encryption and hosting

The security page states that Zemble runs on AWS, encrypts data in transit with at least TLS 1.2, and encrypts customer data at rest with AES-256.Read 12 Oct 2026 · getzemble.com

Reporting and export

Users can track key metrics and download case and user data at any time.Read 12 Oct 2026 · getzemble.com

Reporting dashboards

YesRead 21 Sep 2026 · getzemble.com

Security certifications

Zemble states that it is ISO 27001 and SOC 2 certified; its homepage also lists SOC 1 certification.Read 12 Oct 2026 · getzemble.com

Security controls

The security page lists role-based access controls, SAML 2.0 single sign-on, two-factor authentication, secure messaging and file transfers, and external penetration testing.Read 12 Oct 2026 · getzemble.com

Stakeholder access

The product supports unlimited stakeholders with granular access controls for process steps, documents, and other information.Read 12 Oct 2026 · getzemble.com

Support and sales

The site invites prospective customers to request a demo and lists [email protected] as its contact email.Read 12 Oct 2026 · getzemble.com

Tasks and reminders

Teams can assign tasks to customers and stakeholders and notify parties about case updates.Read 12 Oct 2026 · getzemble.com

Workflow automation

YesRead 21 Sep 2026 · getzemble.com

Workflow builder

Users can build business workflows with a drag-and-drop interface, unlimited paths, elements, and data exchanges, and add KPIs and SLAs to steps.Read 12 Oct 2026 · getzemble.com

Plans and prices

Every Zemble plan and price →

Where Specifiction places it

• Claims Processing Software#6 of 167.0
• Case Management Software#107 of 1777.4