1-VoIP vs Nextiva
1-VoIP
1-voip.comNextiva
nextiva.comSide by side
| Figure | 1-VoIP | Nextiva |
|---|---|---|
| Price from | $4.95/mo | $15/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 10 | 8 |
| Spec score · Business Phone Systems | 7.8 (#123) | 9.3 (#2) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call recording | Business call recordings are available in the online member center for seven days, according to the feature list. | Nextiva supports recording calls in its virtual PBX and stores recordings for authorized access. |
| Call routing | custom | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | The privacy policy lists the company address as 80 East 5th St, Suite 200, Edmond, Oklahoma 73034. | Scottsdale, Arizona, United States |
| Product | 1-VoIP provides residential and business VoIP phone service and SIP trunking. | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. |
| Security | The privacy policy says site data exchanges use SSL encryption and digital signatures and that the site complies with PCI vulnerability standards. | Nextiva says its data centers are independently audited and calls are encrypted with TLS and SRTP; it lists SOC 2, PCI-DSS, HIPAA with signed BAAs, GDPR, and HITRUST. |
| Support | The company advertises 24/7 support and 100% US-based support staff. | The cloud phone system pricing page says all plans include 24/7 customer support. |
Plans
1-VoIP
- Business Phone Service$14.95 a month
- US & Canada Number$4.95 a month
- Toll-Free Number$5.95 a month
- Value$8.97 a month
- Metered$14.97 a month
- US & Canada Unlimited$17.97 a month
- Corporate$19.97 a month
- World Unlimited$23.97 a month
- SIP Trunking Minute Bundle$25 a month
- Professional$34.97 a month
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
In their own words
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.