17hats vs SuiteDash

17hats is an all-in-one platform for service-driven businesses run by one person, organizing contacts and projects and automating processes. Its dashboard brings together tags, pipelines and related contacts. Users can create quotes, contracts, invoices and questionnaires with templates and document reminders. Online scheduling lets clients select a service and book; advanced options include payment at booking and Zoom links. Workflows automate process steps. Payment processing includes Stripe and Square, and some payment features require those processors. Listed integrations include Apple and Google calendars, QuickBooks Online, Stripe, Square, Zapier and Zoom. Free apps for Android and Apple devices can notify users about leads, payments, questionnaires, quotes, contracts and scheduling changes. The service is available on Android, iOS and the web. There is no free plan, and a seven-day trial is available. Monthly pricing is $60 a month, while the yearly plan is $600 a year and the bi-yearly plan is $800 a year. Package levels vary in monthly document limits; Bank Connect is an optional $5 a month add-on for bringing expenses into 17hats. The company says its database is encrypted with AES-256 and its site connection uses TLS 1.2.

SuiteDash combines client portals, CRM, billing, projects, marketing and other business tools in one platform for small and medium-sized businesses. Its feature list includes 27 native toolkits, such as onboarding, invoicing, proposals, scheduling, email marketing, e-signing, file exchange, tickets, learning management and reporting. Businesses can brand portals with a custom URL, login screen, logo, colors and mobile progressive web app. Integrations include payment services, accounting and calendar tools, communications services and others. Stripe accepts one-time and recurring subscription payments, while PayPal supports one-time payments only. SuiteDash runs on the web, Android and iOS; the branded mobile app is an installable progressive web app, not an Apple or Google app-store listing. Plans start at $19/mo, and there is no free plan. A 14-day trial provides a fully functional Pinnacle account without requiring a credit card. SuiteDash says it runs on Amazon AWS infrastructure and has consistently met or exceeded 99.9% uptime. Help documentation, contextual videos, an Academy and a Help Team are available.