17TRACK Business vs Ordoro
17TRACK Business
17track.net
Ordoro
ordoro.comSide by side
| Figure | 17TRACK Business | Ordoro |
|---|---|---|
| Price from | $9/mo | $59/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 11 |
| Spec score · Parcel Management Software | 9.5 (#1) | 8.8 (#4) |
| Spec score · Shipping Software | 9.5 (#1) | 8.9 (#5) |
| API | 17TRACK exposes a tracking API that registers tracking numbers through an HTTP endpoint and accepts an authentication token. | Ordoro offers an open API for custom sales channels, suppliers, 3PL warehouses, internal tools and other systems, with documentation and forums for developers. |
| Documentation and support | 17TRACK provides a searchable help center with setup, integration, subscription and troubleshooting articles. | The support center contains tutorials for getting started, orders, shipping, products, dropshipping, purchase orders, returns, analytics, manufacturing, billing, payments, imports, API, supplier feeds and vendor portals. |
| Founded | 2010 | 2010 |
| Headquarters | The company page identifies a UK-based team established in October 2021 but does not state a headquarters location. | Austin, Texas, United States |
| Integrations | Documented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo. | Listed partners include Shopify, Shopify Plus, BigCommerce, WooCommerce, Magento, Volusion, Ecwid, Amazon, eBay, Etsy, Walmart, Reverb, USPS, FedEx, UPS, DHL and accounting tools. |
| Purpose | 17TRACK Business offers global order tracking intended to reduce support requests, improve shopper experience, and support product upsells. | Ordoro is an ecommerce operations platform for managing shipping, inventory, purchase orders, kitting, dropshipping, and orders across multiple sales channels. |
| Rating on GetApp | GetApp shows no user reviews and a 0.0 rating for 17TRACK. | 4.7 out of 5 from 79 reviews |
| Rating on Shopify App Store | 17TRACK Order Tracking is rated 4.9 out of 5 from 4,511 reviews. | 4.8 out of 5 from 41 reviews |
| Rating on Trustpilot | 17TRACK has a TrustScore of 1.8 out of 5 from 9,918 reviews. | 4.1 out of 5 from 5 reviews |
| Support | Custom plan includes 24/7 live chat support. | Ordoro describes its customer support as U.S.-based and says customers can get help with setup, questions, troubleshooting, and everyday workflows. |
| What it does | 17TRACK provides all-in-one shipment tracking for e-commerce merchants and their customers across about 220 countries and regions. | Ordoro combines ecommerce shipping, inventory, purchase orders, kitting and dropshipping workflows in one platform. |
Plans
17TRACK Business
- FreeFree
- Basic$9 a month
- Pro$29 a month
- Premium$89 a month
- CustomPriced on request
Ordoro
- EssentialPriced on request
- Advanced$59 a month
- Premium$149 a month
- Shipping EssentialFree
- Shipping EssentialsFree
- Shipping Advanced$59 a month
- Shipping Premium$149 a month
- Dropshipping Advanced$299 a month
- Inventory Advanced$349 a month
- Inventory Premium$499 a month
In their own words
17TRACK Business
17TRACK Business brings domestic and international package tracking together for retailers. Buyers can look up orders on a customized tracking page on the retailer’s site, and triggered email alerts can report status changes. The service also offers Green Shipping Protection for loss, damage, or delay, plus shipping analysis on delivery and exception performance. 17TRACK says it supports 1,900+ carriers, including postal services, last-mile couriers, 3PLs, freight forwarders, and 180 airlines. It reports 95% estimated accuracy for AI delivery-time predictions and an auto-recognition rate above 85%. The product is available on web, Android, and iOS. The free plan includes 50 shipments per month; Basic costs $9 a month billed yearly, while Pro costs $29 a month billed yearly. Features vary by tier: Basic includes email notifications and basic analytics, and Pro adds features such as multilingual tracking pages, product recommendations, and estimated delivery dates. Shopify app users need tracking numbers on orders before tracking can work. After installation, the app syncs orders from the previous 30 days, and synced orders with tracking information use quota.
Ordoro
Ordoro is a web-based ecommerce operations platform for managing shipping, inventory, purchase orders, kitting, dropshipping and orders across sales channels. Shipping tools include carrier rates, barcode scanning, pack verification, quick ship and return labels; paid tiers add automation rules and batch processing. Inventory offerings cover kitting, bundling, automation, analytics, allocation and warehouse transfers, with Premium adding purchase orders, bills of materials, manufacturing orders, stocktakes and custom forecasting. Dropshipping plans include order routing, tracking updates to sales channels and automation; Premium adds supplier feeds and vendor portals. Ordoro lists integrations with marketplaces, carriers and accounting tools, including Shopify, Amazon, USPS, FedEx and QuickBooks Online. It runs in a browser with an internet connection and requires no download. Shipping Essential is free, with limits of 100 labels per month, one sales channel, one ship-from location and one user. Paid plans start at $59 a month. Ordoro is software, not a fulfillment provider, and does not own warehouses or physically fulfill orders.