17TRACK Business vs Sendflex
17TRACK Business
17track.netSendflex
sendflex.comSide by side
| Figure | 17TRACK Business | Sendflex |
|---|---|---|
| Price from | $9/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 1 |
| Spec score · Parcel Management Software | 9.5 (#1) | 7.0 (#30) |
| Analytics | Premium includes transit-time, on-time-delivery and exception-order analysis. | Its Analyze module offers a natural-language chat interface for questions about shipping data, with charts, visualizations, and recommended actions. |
| Carrier coverage | The company says its service covers more than 3,500 carriers and 190 airlines. | Sendflex says it supports global, national, regional, and local parcel and LTL carriers. |
| Headquarters | The company page identifies a UK-based team established in October 2021 but does not state a headquarters location. | Westborough, Massachusetts, United States |
| Integrations | Documented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo. | The partner page names Amazon Shipping, Deposco, FlavorCloud, FulfillmentIQ, Logiwa, Manhattan, Paccurate, Parcel Perform, Tech Mahindra, and Transportation Insight. |
| Support | Custom plan includes 24/7 live chat support. | The service agreement provides technical support by email during normal business hours, 9 a.m. to 6 p.m. Eastern on business days, excluding listed holidays. |
Plans
17TRACK Business
- FreeFree
- Basic$9 a month
- Pro$29 a month
- Premium$89 a month
- CustomPriced on request
In their own words
17TRACK Business
17TRACK Business brings domestic and international package tracking together for retailers. Buyers can look up orders on a customized tracking page on the retailer’s site, and triggered email alerts can report status changes. The service also offers Green Shipping Protection for loss, damage, or delay, plus shipping analysis on delivery and exception performance. 17TRACK says it supports 1,900+ carriers, including postal services, last-mile couriers, 3PLs, freight forwarders, and 180 airlines. It reports 95% estimated accuracy for AI delivery-time predictions and an auto-recognition rate above 85%. The product is available on web, Android, and iOS. The free plan includes 50 shipments per month; Basic costs $9 a month billed yearly, while Pro costs $29 a month billed yearly. Features vary by tier: Basic includes email notifications and basic analytics, and Pro adds features such as multilingual tracking pages, product recommendations, and estimated delivery dates. Shopify app users need tracking numbers on orders before tracking can work. After installation, the app syncs orders from the previous 30 days, and synced orders with tracking information use quota.