17TRACK Business vs ShippingEasy

17TRACK Business brings domestic and international package tracking together for retailers. Buyers can look up orders on a customized tracking page on the retailer’s site, and triggered email alerts can report status changes. The service also offers Green Shipping Protection for loss, damage, or delay, plus shipping analysis on delivery and exception performance. 17TRACK says it supports 1,900+ carriers, including postal services, last-mile couriers, 3PLs, freight forwarders, and 180 airlines. It reports 95% estimated accuracy for AI delivery-time predictions and an auto-recognition rate above 85%. The product is available on web, Android, and iOS. The free plan includes 50 shipments per month; Basic costs $9 a month billed yearly, while Pro costs $29 a month billed yearly. Features vary by tier: Basic includes email notifications and basic analytics, and Pro adds features such as multilingual tracking pages, product recommendations, and estimated delivery dates. Shopify app users need tracking numbers on orders before tracking can work. After installation, the app syncs orders from the previous 30 days, and synced orders with tracking information use quota.

ShippingEasy is a web-based shipping platform for online sellers to manage orders, print labels, automate shipping, track shipments, and notify recipients. Rules can map carriers and use delivery preferences, weight, or package size as conditions. Browser printing supports labels, packing slips, pick lists, and customs forms with laser or thermal printers. The platform can send branded shipment and delivery emails, provide a branded tracking page, and offer return labels. It advertises USPS Commercial Rates, discounted UPS rates, and GlobalPost international shipping. Listed store and marketplace integrations include Shopify, Amazon, eBay, Magento, WooCommerce, Etsy, Walmart, and BigCommerce, as well as carriers. The free Starter plan permits up to 25 monthly shipments and automatic imports from up to three stores or marketplaces. Growth costs $19.99/mo for 26–200 shipments, with price varying by monthly shipment volume; it includes unlimited stores and marketplaces, CSV uploads, branded tracking tools, custom label logos, and reporting. ShippingEasy says live chat and phone support are available to all merchants.