17TRACK Business vs ShipRobot
17TRACK Business
17track.netShipRobot
shiprobot.comSide by side
| Figure | 17TRACK Business | ShipRobot |
|---|---|---|
| Price from | $9/mo | $8/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Shipping Software | 9.5 (#1) | 7.3 (#27) |
| API | 17TRACK exposes a tracking API that registers tracking numbers through an HTTP endpoint and accepts an authentication token. | Its public REST API supports adding orders and retrieving shipment data such as tracking numbers and label costs. |
| Integrations | Documented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo. | Listed sales channels and platforms include Big Cartel, Shopify, Weebly, Ecwid, Amazon, Stripe, Squarespace, Etsy, PayPal, Storenvy, WooCommerce, MoonClerk, Helium, Blinksale, ClickFunnels, BigCommerce, and WordPress.org. |
| Purpose | 17TRACK Business offers global order tracking intended to reduce support requests, improve shopper experience, and support product upsells. | ShipRobot is a web-based software service for online merchants that streamlines order fulfillment and shipping. |
| Support | Custom plan includes 24/7 live chat support. | The pricing page lists email support for every plan, and the features page says support includes a dedicated engineer. |
Plans
17TRACK Business
- FreeFree
- Basic$9 a month
- Pro$29 a month
- Premium$89 a month
- CustomPriced on request
ShipRobot
- Basic$8 a month
- Plus$30 a month
- Unlimited$99 a month
- FreePrice not published
In their own words
17TRACK Business
17TRACK Business brings domestic and international package tracking together for retailers. Buyers can look up orders on a customized tracking page on the retailer’s site, and triggered email alerts can report status changes. The service also offers Green Shipping Protection for loss, damage, or delay, plus shipping analysis on delivery and exception performance. 17TRACK says it supports 1,900+ carriers, including postal services, last-mile couriers, 3PLs, freight forwarders, and 180 airlines. It reports 95% estimated accuracy for AI delivery-time predictions and an auto-recognition rate above 85%. The product is available on web, Android, and iOS. The free plan includes 50 shipments per month; Basic costs $9 a month billed yearly, while Pro costs $29 a month billed yearly. Features vary by tier: Basic includes email notifications and basic analytics, and Pro adds features such as multilingual tracking pages, product recommendations, and estimated delivery dates. Shopify app users need tracking numbers on orders before tracking can work. After installation, the app syncs orders from the previous 30 days, and synced orders with tracking information use quota.
ShipRobot
ShipRobot is a web and API service for online merchants that coordinates order fulfillment and shipping. It synchronizes unshipped orders from multiple sales channels in real time, compares carrier rates, and creates domestic or international labels individually or in batches. Supported carriers are UPS, Canada Post, FedEx, USPS through Endicia, and Swiss Post. After fulfillment, it can update order statuses and email tracking numbers to customers. Other tools include return labels, label reprints, shipment tracking, pick lists, customized packing slips, and commercial invoices. Integrations cover sales channels and platforms such as Shopify, Amazon, Etsy, WooCommerce, BigCommerce, WordPress.org, and others. The public REST API can add orders and retrieve shipment data including tracking numbers and label costs. It supports laser and thermal printers, including Dymo LabelWriter 4XL and Zebra printers. Plans include Free with an average of 10 shipments monthly and limited features, Basic at $8 a month, Plus at $30 a month, and Unlimited at $99 a month.