17TRACK Business vs ShipStation
17TRACK Business
17track.net
ShipStation
shipstation.comSide by side
| Figure | 17TRACK Business | ShipStation |
|---|---|---|
| Price from | $9/mo | $14.99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Parcel Management Software | 9.5 (#1) | 7.6 (#22) |
| Spec score · Shipping Software | 9.5 (#1) | 7.6 (#20) |
| API | 17TRACK exposes a tracking API that registers tracking numbers through an HTTP endpoint and accepts an authentication token. | ShipStation offers APIs for shipping, rate comparison, order consolidation, address validation, checkout, tracking, and analytics. |
| Founded | 2010 | 2011 |
| Integrations | Documented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo. | Listed store and marketplace integrations include Shopify, WooCommerce, BigCommerce, Amazon, Walmart, Etsy, and TikTok Shop. |
| Purpose | 17TRACK Business offers global order tracking intended to reduce support requests, improve shopper experience, and support product upsells. | ShipStation is shipping software for managing ecommerce fulfillment, carriers, automations, and shipping discounts in one platform. |
| Support | Custom plan includes 24/7 live chat support. | The pricing page lists phone support with Standard, while the homepage advertises 24x7 support and dedicated onboarding guidance for enterprise customers. |
Plans
17TRACK Business
- FreeFree
- Basic$9 a month
- Pro$29 a month
- Premium$89 a month
- CustomPriced on request
In their own words
17TRACK Business
17TRACK Business brings domestic and international package tracking together for retailers. Buyers can look up orders on a customized tracking page on the retailer’s site, and triggered email alerts can report status changes. The service also offers Green Shipping Protection for loss, damage, or delay, plus shipping analysis on delivery and exception performance. 17TRACK says it supports 1,900+ carriers, including postal services, last-mile couriers, 3PLs, freight forwarders, and 180 airlines. It reports 95% estimated accuracy for AI delivery-time predictions and an auto-recognition rate above 85%. The product is available on web, Android, and iOS. The free plan includes 50 shipments per month; Basic costs $9 a month billed yearly, while Pro costs $29 a month billed yearly. Features vary by tier: Basic includes email notifications and basic analytics, and Pro adds features such as multilingual tracking pages, product recommendations, and estimated delivery dates. Shopify app users need tracking numbers on orders before tracking can work. After installation, the app syncs orders from the previous 30 days, and synced orders with tracking information use quota.
ShipStation
ShipStation has no write-up on Specifiction yet; its figures are above.