17TRACK Business vs Shiptheory
17TRACK Business
17track.netShiptheory
shiptheory.comSide by side
| Figure | 17TRACK Business | Shiptheory |
|---|---|---|
| Price from | $9/mo | £39/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 5 |
| Spec score · Parcel Management Software | 9.5 (#1) | 7.8 (#16) |
| Spec score · Shipping Software | 9.5 (#1) | 7.8 (#14) |
| API | 17TRACK exposes a tracking API that registers tracking numbers through an HTTP endpoint and accepts an authentication token. | Shiptheory offers a REST API that connects to more than 70 supported carriers and can generate shipments, return labels, tracking updates, and rule-based bookings. |
| Founded | 2010 | 2015 |
| Headquarters | The company page identifies a UK-based team established in October 2021 but does not state a headquarters location. | Bristol, United Kingdom |
| Integrations | Documented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo. | The site lists integrations with ecommerce platforms including Shopify, Magento, Squarespace, BigCommerce, Etsy, and eBay, alongside carriers such as Royal Mail, USPS, FedEx, and DPD. |
| Support | Custom plan includes 24/7 live chat support. | The company says it provides ecommerce shipping specialists by phone, email, and live chat and reports a six-minute average response time. |
Plans
17TRACK Business
- FreeFree
- Basic$9 a month
- Pro$29 a month
- Premium$89 a month
- CustomPriced on request
Shiptheory
- EARTH£39 a month
- SATURN£99 a month
- JUPITER£217 a month
- COSMOS£433 a month
- ENTERPRISEPriced on request
In their own words
17TRACK Business
17TRACK Business brings domestic and international package tracking together for retailers. Buyers can look up orders on a customized tracking page on the retailer’s site, and triggered email alerts can report status changes. The service also offers Green Shipping Protection for loss, damage, or delay, plus shipping analysis on delivery and exception performance. 17TRACK says it supports 1,900+ carriers, including postal services, last-mile couriers, 3PLs, freight forwarders, and 180 airlines. It reports 95% estimated accuracy for AI delivery-time predictions and an auto-recognition rate above 85%. The product is available on web, Android, and iOS. The free plan includes 50 shipments per month; Basic costs $9 a month billed yearly, while Pro costs $29 a month billed yearly. Features vary by tier: Basic includes email notifications and basic analytics, and Pro adds features such as multilingual tracking pages, product recommendations, and estimated delivery dates. Shopify app users need tracking numbers on orders before tracking can work. After installation, the app syncs orders from the previous 30 days, and synced orders with tracking information use quota.
Shiptheory
Shiptheory has no write-up on Specifiction yet; its figures are above.