17TRACK Business vs TrackingMore
17TRACK Business
17track.net
TrackingMore
trackingmore.comSide by side
| Figure | 17TRACK Business | TrackingMore |
|---|---|---|
| Price from | $9/mo | $9/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 7 |
| Spec score · Parcel Management Software | 9.5 (#1) | 8.3 (#10) |
| Spec score · Order Tracking Software | 9.5 (#1) | 8.4 (#4) |
| Analytics | Premium includes transit-time, on-time-delivery and exception-order analysis. | The feature catalog lists carrier-performance, route, exception and transit-time analytics. |
| Carrier coverage | The company says its service covers more than 3,500 carriers and 190 airlines. | The feature page states support for 1,674 carriers worldwide. |
| Integrations | Documented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo. | Official app listings include Shopify, CSV import, WooCommerce, a tracking widget, API and Webhook connections. |
| Notifications | Paid tiers provide email notifications, seller notifications, multilingual notifications and configurable email triggers. | Basic includes customizable email and SMS notifications, and the pricing page lists package-status triggers and branded email templates among its features. |
| Rating on Shopify App Store | 17TRACK Order Tracking is rated 4.9 out of 5 from 4,511 reviews. | 4.5 out of 5 from 381 reviews. |
| Rating on Trustpilot | 17TRACK has a TrustScore of 1.8 out of 5 from 9,918 reviews. | 4.7 out of 5 from 337 reviews. |
| Support | Custom plan includes 24/7 live chat support. | The pricing page lists a self-service help center, 24/7 live chat and email support, and a dedicated account manager for Enterprise. |
| What it does | 17TRACK provides all-in-one shipment tracking for e-commerce merchants and their customers across about 220 countries and regions. | TrackingMore centralizes shipment tracking across carriers and provides shipment visibility for ecommerce and logistics users. |
Plans
17TRACK Business
- FreeFree
- Basic$9 a month
- Pro$29 a month
- Premium$89 a month
- CustomPriced on request
TrackingMore
- BasicFree
- FreeFree
- FreeFree
- ProFree
- Basic$9 a month
- Pro$59 a month
- EnterprisePriced on request
In their own words
17TRACK Business
17TRACK Business brings domestic and international package tracking together for retailers. Buyers can look up orders on a customized tracking page on the retailer’s site, and triggered email alerts can report status changes. The service also offers Green Shipping Protection for loss, damage, or delay, plus shipping analysis on delivery and exception performance. 17TRACK says it supports 1,900+ carriers, including postal services, last-mile couriers, 3PLs, freight forwarders, and 180 airlines. It reports 95% estimated accuracy for AI delivery-time predictions and an auto-recognition rate above 85%. The product is available on web, Android, and iOS. The free plan includes 50 shipments per month; Basic costs $9 a month billed yearly, while Pro costs $29 a month billed yearly. Features vary by tier: Basic includes email notifications and basic analytics, and Pro adds features such as multilingual tracking pages, product recommendations, and estimated delivery dates. Shopify app users need tracking numbers on orders before tracking can work. After installation, the app syncs orders from the previous 30 days, and synced orders with tracking information use quota.
TrackingMore
TrackingMore provides package and air-cargo tracking through a web platform and API for D2C merchants, developers and technology partners. It supports tracking across 1,600+ carriers and 110+ airlines; its pricing page states 1,691 carrier integrations. A shipment dashboard includes bulk import, automatic carrier detection, exception overviews and customizable tracking pages. Merchants can track orders across Shopify, Amazon, eBay, WooCommerce and Magento.
Basic includes customizable email and SMS notifications, with package-status triggers and branded email templates listed among the features. Webhooks can notify users about last-mile and critical shipment events in real time, while carrier updates are fetched every 4–6 hours. Pro adds carrier performance analytics and route, exception and transit-time analysis. A free plan is listed, and paid service starts at $8/mo. The homepage states 99.99% API uptime, a formal SLA and 24/7 technical support, and describes SOC 2-aligned controls and GDPR compliance.