17TRACK Business vs Zenkraft
17TRACK Business
17track.net
Zenkraft
zenkraft.comSide by side
| Figure | 17TRACK Business | Zenkraft |
|---|---|---|
| Price from | $9/mo | $291.58/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 1 |
| Spec score · Parcel Management Software | 9.5 (#1) | 7.0 (#31) |
| Spec score · Shipping Software | 9.5 (#1) | 7.0 (#29) |
| API | 17TRACK exposes a tracking API that registers tracking numbers through an HTTP endpoint and accepts an authentication token. | Zenkraft offers a REST API with JSON requests and responses, and API authentication uses a bearer token. |
| Carrier coverage | The company says its service covers more than 3,500 carriers and 190 airlines. | Zenkraft says it supports more than 200 global and regional parcel, LTL freight, and same-day carriers. |
| Headquarters | The company page identifies a UK-based team established in October 2021 but does not state a headquarters location. | Chicago, Illinois, United States |
| Support | Custom plan includes 24/7 live chat support. | The site lists a Help Center, live chat, and contact options for support. |
Plans
17TRACK Business
- FreeFree
- Basic$9 a month
- Pro$29 a month
- Premium$89 a month
- CustomPriced on request
In their own words
17TRACK Business
17TRACK Business brings domestic and international package tracking together for retailers. Buyers can look up orders on a customized tracking page on the retailer’s site, and triggered email alerts can report status changes. The service also offers Green Shipping Protection for loss, damage, or delay, plus shipping analysis on delivery and exception performance. 17TRACK says it supports 1,900+ carriers, including postal services, last-mile couriers, 3PLs, freight forwarders, and 180 airlines. It reports 95% estimated accuracy for AI delivery-time predictions and an auto-recognition rate above 85%. The product is available on web, Android, and iOS. The free plan includes 50 shipments per month; Basic costs $9 a month billed yearly, while Pro costs $29 a month billed yearly. Features vary by tier: Basic includes email notifications and basic analytics, and Pro adds features such as multilingual tracking pages, product recommendations, and estimated delivery dates. Shopify app users need tracking numbers on orders before tracking can work. After installation, the app syncs orders from the previous 30 days, and synced orders with tracking information use quota.