| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 2 | 9 |
| Spec score · Business Phone Systems | 7.1 (#161) | 9.2 (#6) |
| Auto attendant | Yes | An auto-attendant acts as a virtual receptionist that greets callers and routes them. |
| Business numbers | multiple | multiple |
| Call routing | advanced | custom |
| Founded | 1996 | 2019 |
| Integrations | The 1stConnect product page does not name third-party integrations. | Listed integrations include Zoho, Salesforce, Microsoft Dynamics 365, HubSpot, Freshworks, Freshdesk, Zendesk, Bitrix24, LeadSquared, Kapture, Microsoft Teams and Google Workspace. |
| Product | 1stConnect is a hosted cloud PBX phone system that runs on 1stel’s own data network. | Acefone describes itself as a cloud-based communications provider for businesses, with AceX products including Interactions Hub, API Connect, and Campaigns. |
| Support | 1stConnect lists phone and email technical support, and the product page describes an in-house Texas-based support team. | The Professional plan includes 24x7 chat support and 16x5 call support; Ultra includes 24x7 chat and call support. |