360dialog vs Orbit by Devotel
360dialog
360dialog.comOrbit by Devotel
orbit.devotel.ioSide by side
| Figure | 360dialog | Orbit by Devotel |
|---|---|---|
| Price from | $59/mo | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 2 |
| Spec score · RCS Messaging Platforms | 7.9 (#8) | 8.3 (#7) |
| Headquarters | Grünwald, Germany | Devotel says it is headquartered in Istanbul and operates with a globally distributed engineering team. |
| Integrations | The integrations page lists Zapier, n8n, Make, Pipedream, Pabbly Connect, IFTTT, and Activepieces as supported automation tools. | Orbit's customer-data features list syncing profiles and traits with HubSpot, Salesforce, Snowflake, and BigQuery. |
| Support | The Regular plan includes 24/7 human support and a first-response SLA of under four hours. | Self-serve plans include community support and best-effort email support; Enterprise includes phone and Slack support with a one-hour response target. |
Plans
360dialog
- Regular$59 a month
- Premium$119 a month
- Scale$299 a month
- REGULAR€49 a month
- PREMIUM€99 a month
- SCALE€500 a month
In their own words
Orbit by Devotel
Orbit by Devotel provides an RCS API for sending rich business messages, including cards, carousels, and suggested replies or actions. It can check whether a recipient supports RCS and retry through SMS when RCS is unavailable, provided the organisation has enabled its fallback chain. Orbit describes a unified messaging platform spanning SMS, voice, video, WhatsApp, RCS, email, and additional channels. An RCS send can contain up to 11 suggestion chips, and a carousel can hold 2–10 cards. The Pay-as-You-Go plan has no monthly fee or minimums; sending is paid for with pre-pay credits. It includes typed Node and Web SDKs, signed webhooks, and a real-time analytics dashboard. The company says production data is processed in the EU, with its primary workload in Belgium and a disaster-recovery read replica in London. US-only, UK-only, and APAC-only residency are not offered. Orbit says its SOC 2 Type II audit is in planning and that it has not completed a third-party SOC 2 audit.