3CLogic vs KalliopeCTI
3CLogic
3clogic.comKalliopeCTI
kalliope.comSide by side
| Figure | 3CLogic | KalliopeCTI |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 2 | 3 |
| Spec score · Computer Telephony Integration Software | 8.7 (#1) | 8.0 (#10) |
| Founded | LinkedIn and G2 identify 2005 as the company’s founding year. | 2006 |
| Headquarters | Rockville, Maryland, United States | Pisa, Italy |
| Integrations | Official integration pages name ServiceNow, Halo, SAP, Salesforce, Microsoft Teams, Medallia, Observe.ai, ScreenMeet, Verint, Sycurio, and Zoom. | Desktop Outlook contact synchronization is available in Pro and Phone modes, while the attendant console supports Snom and Yealink phones. |
| Security | The maker states it is ISO 27001:2022 certified and has a SOC 2 Type 2 attestation, and describes encryption, MFA, role-based access controls, vulnerability testing, and geographic redundancy. | KalliopeCTI Mobile communicates with KalliopePBX over an encrypted connection for telephony, notifications, and chat. |
| Support | 3CLogic advertises 24/7/365 global live-agent support, account managers, technical experts, ticketing, and a knowledge portal. | Kalliope lists downloads, a Wiki, and technical support among its support resources. |
Plans
3CLogic
- 3CLogic Voice AI Hub / contact center platformPriced on request
- Custom enterprise planPriced on request
KalliopeCTI
- KCTI 4 FreeFree
- KCTI 4 PhonePriced on request
- KCTI 4 ProPriced on request
In their own words
KalliopeCTI
KalliopeCTI connects telephone and IT systems for business processes. Its desktop client supports click-to-call, call-triggered actions, address book and call detail record access, phone remote control, softphone mode, and instant messaging. Outlook contact synchronization is available in Pro and Phone modes. Android and iOS apps place calls through company lines, so recipients see the office number, and provide real-time extension call notifications. The Windows attendant console classifies incoming calls, lets users select calls, and supports keyboard shortcuts and drag-and-drop forwarding. It also offers CTI mode for Snom and Yealink phones. KalliopeCTI is listed for Kalliope PBX, Kalliope4SP, and KalliopeCloud. The KCTI 4 Free mode is listed at free for Windows, macOS, and Ubuntu. Pro and Phone modes require a license activated on KalliopePBX V4 for each workstation; Phone includes Pro mode. Kalliope provides downloads, a Wiki, and technical support resources.