3CLogic vs TAPIMaster
3CLogic
3clogic.comTAPIMaster
tapimaster.euSide by side
| Figure | 3CLogic | TAPIMaster |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 2 | 1 |
| Spec score · Computer Telephony Integration Software | 8.7 (#1) | 7.2 (#17) |
| Headquarters | Rockville, Maryland, United States | Walsdorf, Germany |
| Support | 3CLogic advertises 24/7/365 global live-agent support, account managers, technical experts, ticketing, and a knowledge portal. | Non-customers using the free small-business version generally receive no support, including by email; installation and usage videos are available on the provider’s YouTube channel. |
Plans
3CLogic
- 3CLogic Voice AI Hub / contact center platformPriced on request
- Custom enterprise planPriced on request
In their own words
TAPIMaster
TAPIMaster integrates telephony functions into company software through client-side or server-side interfaces. Its client/server product controls workplace phones connected to a central telephone system. A plugin can enable calls from employees’ programs and show notifications for incoming calls; interfaces may also support controls such as call forwarding and call pickup. Client interfaces place telephony functions in a program’s user interface, while server interfaces provide a central integration point. For web applications, the provider directs users to the TAPIMaster Server IP interface.
Tools include a line monitor for testing TAPI drivers and a TSP Emulator that installs a virtual telephone system on a PC. An executable TAPI driver can start programs or HTTP(S) calls through TAPI MakeCall, and TMConnect adds a Third Party TAPI interface to a phone system. The free small-business client/server plan costs nothing and is limited to four employees or one workstation, with at most four clients. It supports programming interfaces for one client and disables some server functions. Non-customers generally receive no support; installation and usage videos are available.