3CX vs Broadvoice Cloud PBX

3CX is a business communications platform with web, desktop and mobile apps for Windows, Linux, macOS, iOS and Android. It includes an auto attendant, advanced call routing and voicemail transcription. The 4SC Basic Free plan is listed at free and includes 10 users and four simultaneous calls; its license must be renewed manually each year. Basic costs $300 a year, billed annually, and includes 40 extensions and eight simultaneous calls. The service also lists 40 included users. The maker is 3CX, founded in 2005. The supplied facts give Tampa, Florida, and Nicosia, Cyprus, as headquarters locations.

Broadvoice Cloud PBX is a cloud-hosted business phone system with local numbers, extensions, custom call routing, auto attendants, voicemail transcription, and desktop and mobile apps. Administrators manage users, numbers, menus, extensions, and call rules from one portal. Routing can use multi-level IVRs, time, department, priority, availability, ring groups, queues, forwarding, and custom schedules. Teams can manage multiple locations and hybrid cloud PBX/SIP systems, while employees use desk phones, softphones, or mobile apps with the same business number and routing rules. b-hive Communicator adds calling, chat, video meetings, text messaging, voicemail, and screen sharing; meetings support up to 50 participants. Browser, Windows, Mac, iOS, and Android access are listed. Broadvoice states that Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls. Metered costs $10 a month, Standard $18 a month, and Pro $23 a month. Features progress from forwarding and hot desking to unlimited calling, messaging, fax, recording, video, screen sharing, and integrations.