Broadvoice Cloud PBX
broadvoice.com
What it is
Broadvoice Cloud PBX is a cloud-hosted business phone system with local numbers, extensions, custom call routing, auto attendants, voicemail transcription, and desktop and mobile apps. Administrators manage users, numbers, menus, extensions, and call rules from one portal. Routing can use multi-level IVRs, time, department, priority, availability, ring groups, queues, forwarding, and custom schedules. Teams can manage multiple locations and hybrid cloud PBX/SIP systems, while employees use desk phones, softphones, or mobile apps with the same business number and routing rules. b-hive Communicator adds calling, chat, video meetings, text messaging, voicemail, and screen sharing; meetings support up to 50 participants. Browser, Windows, Mac, iOS, and Android access are listed. Broadvoice states that Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls. Metered costs $10 a month, Standard $18 a month, and Pro $23 a month. Features progress from forwarding and hot desking to unlimited calling, messaging, fax, recording, video, screen sharing, and integrations.
Spec sheet
- Product
- Cloud PBX is a cloud-hosted business phone system that provides extensions, call routing, auto attendants, voicemail, and other calling features without on-site phone-system hardware.Read 8 Oct 2026 · broadvoice.com
- Audience
- Broadvoice describes b-hive as made for mid-market teams seeking reliability without complexity.Read 8 Oct 2026 · broadvoice.com
- Free plan
- NoRead 21 Sep 2026 · broadvoice.com
- Paid from
- 10Read 21 Sep 2026 · broadvoice.com
- Support
- The Standard seat tier includes priority email support, and Broadvoice’s contact page provides a business support phone number and ticket submission.Read 8 Oct 2026 · broadvoice.com
- Headquarters
- Northridge, California, United StatesRead 4 Oct 2026 · broadvoice.com
- Founded
- 2006Read 4 Oct 2026 · broadvoice.com
- Company
- Broadvoice says it provides cloud communications and AI-powered customer-experience technology for businesses.Read 8 Oct 2026 · broadvoice.com
- Administration
- Users, menus, and call rules can be managed from one admin portal, where teams can assign numbers, configure extensions, and set call routes.Read 8 Oct 2026 · broadvoice.com
- App platforms
- The b-hive Communicator setup page lists browser access, Windows and Mac desktop apps, an iPhone app for iOS 16 or later, and an Android app.Read 8 Oct 2026 · broadvoice.com
- Auto attendant
- YesRead 21 Sep 2026 · broadvoice.com
- Business numbers
- localRead 21 Sep 2026 · broadvoice.com
- Call handling
- The product lists auto attendants with multi-level IVRs, routing by time, department, priority, or availability, ring groups and queues, call forwarding, and custom schedules.Read 8 Oct 2026 · broadvoice.com
- Call routing
- customRead 21 Sep 2026 · broadvoice.com
- Communicator features
- b-hive Communicator combines calling, chat, video meetings, text messaging, voicemail, and screen sharing; its video meetings support up to 50 participants.Read 8 Oct 2026 · broadvoice.com
- Desktop and mobile apps
- YesRead 21 Sep 2026 · broadvoice.com
- Integration
- The pricing page lists integrations in the Pro seat tier, while Broadvoice’s Microsoft Dynamics page describes a GoContact contact-center integration embedded in Dynamics.Read 8 Oct 2026 · broadvoice.com
- Mobile calling
- The product page says employees can make and receive calls from desk phones, softphones, and mobile apps using the same business number and call-routing rules.Read 8 Oct 2026 · broadvoice.com
- Multiple locations
- Broadvoice says its interface can manage multi-site and hybrid cloud PBX/SIP systems, and that users, locations, and remote teams can be added in minutes.Read 8 Oct 2026 · broadvoice.com
- Security and compliance
- Broadvoice states that b-hive Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls.Read 8 Oct 2026 · broadvoice.com
- Voicemail transcription
- YesRead 21 Sep 2026 · broadvoice.com
Plans and prices
Metered $10 a month billed monthly Call forwarding · Find Me/Follow Me · Hot desking · Web portal · Mobile app · Voicemail-to-email notification Read 21 Sep 2026 · broadvoice.com
Standard $18 a month billed monthly Unlimited calling · Local DID · No-cost SMS · Communicator chat and softphone · Priority email support Read 21 Sep 2026 · broadvoice.com
Pro $23 a month billed monthly Virtual fax · One Number · Global Extension · Call recording · Communicator video and screen share · Call Catch Read 21 Sep 2026 · broadvoice.com
Metered (b-hive Seat) $10 a month /month/User Call forwarding · Find Me/Follow Me · Hot desking · Web portal · SMS $.01/message · Domestic $.029/min · Mobile app · Voicemail-to-email notification Read 8 Oct 2026 · broadvoice.com
Standard (b-hive Seat) $18 a month /month/user Unlimited calling · Local DID · No-cost SMS · Communicator chat and softphone · Priority email support Read 8 Oct 2026 · broadvoice.com
Pro (b-hive Seat) $23 a month /month/user Virtual fax · One Number · Global Extension · Call recording · Communicator video and screen share · Call Catch · Integrations Read 8 Oct 2026 · broadvoice.com
Strong points and limits
Strong points
- Custom routing with multi-level IVRs
- Desktop, browser, iOS, and Android access
- Communicator includes chat, video, text, and screen sharing
- SOC 2 and HIPAA compliance stated
- Plans start at $10 a month
Limits
- No free plan
- Video meetings support up to 50 participants
- Some integrations are limited to Pro
- Prices are billed monthly
Who it suits
It suits mid-market teams needing cloud calling, managed routing, multi-site administration, and desktop or mobile communications.
Verdict
Broadvoice Cloud PBX covers core business telephony alongside messaging, meetings, and administration across locations. Its three monthly tiers separate basic calling from unlimited communications and advanced collaboration features.
Where Specifiction places it
- Unified Communications Software#5 of 288.6
- Unified Communications as a Service#5 of 278.6
- Business Phone Systems#41 of 1678.5
- Cloud PBX Software#8 of 278.6
- Cloud Communication Platform#11 of 308.6
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