Broadvoice Cloud PBX vs Microsoft Teams

Broadvoice Cloud PBX is a cloud-hosted business phone system with local numbers, extensions, custom call routing, auto attendants, voicemail transcription, and desktop and mobile apps. Administrators manage users, numbers, menus, extensions, and call rules from one portal. Routing can use multi-level IVRs, time, department, priority, availability, ring groups, queues, forwarding, and custom schedules. Teams can manage multiple locations and hybrid cloud PBX/SIP systems, while employees use desk phones, softphones, or mobile apps with the same business number and routing rules. b-hive Communicator adds calling, chat, video meetings, text messaging, voicemail, and screen sharing; meetings support up to 50 participants. Browser, Windows, Mac, iOS, and Android access are listed. Broadvoice states that Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls. Metered costs $10 a month, Standard $18 a month, and Pro $23 a month. Features progress from forwarding and hot desking to unlimited calling, messaging, fax, recording, video, screen sharing, and integrations.

Microsoft Teams brings chat, channels, calls, meetings, and screen sharing together, with guest access and unlimited message history. People can join meetings as guests without a Teams account, and free users can sign in with an email address or phone number without a subscription. Free group meetings and calls last up to 60 minutes; one-to-one calls have no time limit. The free plan lists 100 participants and 5 GB of cloud storage. Teams runs on Android, iOS, Linux, macOS, Windows, and the web. Its listed integrations include Microsoft 365, SharePoint, OneDrive, Outlook, Exchange, Planner, Forms, Power BI, OneNote, Power Apps, Power Automate, and LinkedIn; Teams also has over 250 integrated business apps. Business plans support up to 300 users or people, include encryption for meetings, chats, calls, and files, and can include recordings and transcripts. Business plans list 1 TB per user for Business Basic and 10 GB per user for Teams Essentials. Essentials is $4 a year, billed at $4.00 per user/month, paid yearly; Business Basic is $7 a year, billed at $7.00 per user/month, paid yearly.