Intermedia Unite
intermedia.com
Spec sheet
- Product
- Intermedia Unite is a cloud-based unified communications platform with voice, video conferencing, chat, SMS, contact center, file management, security, and archiving.Read 8 Oct 2026 · intermedia.com
- Platforms
- Intermedia says users can work on PC, Mac, Chromebook, iOS, and Android devices, and its apps page identifies a Chrome web app.Read 8 Oct 2026 · intermedia.com
- Free plan
- NoRead 21 Sep 2026 · intermedia.com
- Paid from
- 27.99Read 21 Sep 2026 · intermedia.com
- Integrations
- Listed integrations include Salesforce, ServiceNow, NetSuite, Microsoft Dynamics, HubSpot, Pipedrive, Zendesk, Zoho, Google Workspace, Outlook, Slack, and Microsoft Teams.Read 8 Oct 2026 · intermedia.com
- Security
- Triple Shield Security includes multi-factor authentication, account blocking and geo-fencing, encrypted communications, and data stored in certified datacenters with 24/7 monitoring and AI-driven threat detection.Read 8 Oct 2026 · intermedia.com
- Compliance
- Intermedia states that Unite can help safeguard protected health information when used with recommended settings and an organization’s own security procedures, and advises HIPAA-regulated businesses to ask about a Business Associate Agreement.Read 8 Oct 2026 · intermedia.com
- Headquarters
- Sunnyvale, California, USARead 19 Oct 2026 · intermedia.com
- Founded
- 1993Read 19 Oct 2026 · intermedia.com
- AI
- Included AI features include Unite AI Assistant, AI Call Recap, and AI Meeting Recap; AI Receptionist and AI Interaction Insights are listed as coming soon in the feature comparison.Read 8 Oct 2026 · intermedia.com
- Apps
- Unite apps support calling, team chat, HD video conferencing, presence, and file sharing, with file sharing available on desktop only.Read 8 Oct 2026 · intermedia.com
- Auto attendant
- YesRead 21 Sep 2026 · intermedia.com
- Business numbers
- multipleRead 21 Sep 2026 · intermedia.com
- Call routing
- advancedRead 21 Sep 2026 · intermedia.com
- Calling
- The plans include unlimited domestic and international calling for 34 countries and more than 100 calling features.Read 8 Oct 2026 · intermedia.com
- Calling controls
- The plans include auto attendant, hunt groups, call forwarding, voicemail transcription, call recording, and call handling features such as call queuing and supervisor monitor, whisper, and barge.Read 8 Oct 2026 · intermedia.com
- Desktop and mobile apps
- YesRead 21 Sep 2026 · intermedia.com
- Intended customers
- Intermedia describes Unite as serving businesses of all sizes, from small businesses to enterprises, and says Enterprise is designed for power users needing larger meetings, more storage, and additional third-party integrations.Read 8 Oct 2026 · intermedia.com
- Plan limits
- The pricing comparison lists five concurrent endpoints for both plans, says toll-free numbers cost extra, and marks longer archiving retention plans as additional charge.Read 8 Oct 2026 · intermedia.com
- Reliability and support
- The product page states 99.999% service reliability backed by SLAs and 24/7 technical support by phone or chat.Read 8 Oct 2026 · intermedia.com
- Voicemail transcription
- YesRead 21 Sep 2026 · intermedia.com
Plans and prices
Pro $27.99 a month billed monthly 500 business texts · 34 countries · 30 days archiving retention · 100 video participants · 50 GB storage per user Read 21 Sep 2026 · intermedia.com
Enterprise $32.99 a month billed monthly 1,000 business texts · 200 video participants · 200 GB storage per user Read 21 Sep 2026 · intermedia.com
Unite Pro $27.99 a month $27.99 per user/per month 500 business texts · 100 video meeting participants · 50 GB file storage per user · 30-day rolling archiving Read 8 Oct 2026 · intermedia.com
Unite Enterprise $32.99 a month $32.99 per user/per month 1,000 business texts · 200 video meeting participants · 200 GB file storage per user · 30-day rolling archiving Read 8 Oct 2026 · intermedia.com
Where Specifiction places it
- Business Phone Systems#31 of 1678.6
- Unified Communications Software#8 of 288.4
- Telephony Software#9 of 298.6
- UCaaS Platforms#7 of 198.5
- Unified Communications as a Service#11 of 278.4
- Cloud Communication Platform#15 of 308.3
