Intermedia Unite vs Nextiva
Intermedia Unite
intermedia.comNextiva
nextiva.comSide by side
| Figure | Intermedia Unite | Nextiva |
|---|---|---|
| Price from | $27.99/mo | $15/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 8 |
| Spec score · Business Phone Systems | 8.6 (#31) | 9.3 (#2) |
| Spec score · Unified Communications Software | 8.4 (#8) | 8.8 (#3) |
| Spec score · Telephony Software | 8.6 (#9) | 9.0 (#3) |
| Spec score · UCaaS Platforms | 8.5 (#7) | 8.9 (#2) |
| Spec score · Unified Communications as a Service | 8.4 (#11) | 8.9 (#2) |
| Spec score · Cloud Communication Platform | 8.3 (#15) | 8.8 (#8) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | advanced | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Sunnyvale, California, USA | Scottsdale, Arizona, United States |
| Integrations | Listed integrations include Salesforce, ServiceNow, NetSuite, Microsoft Dynamics, HubSpot, Pipedrive, Zendesk, Zoho, Google Workspace, Outlook, Slack, and Microsoft Teams. | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. |
| Product | Intermedia Unite is a cloud-based unified communications platform with voice, video conferencing, chat, SMS, contact center, file management, security, and archiving. | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. |
| Security | Triple Shield Security includes multi-factor authentication, account blocking and geo-fencing, encrypted communications, and data stored in certified datacenters with 24/7 monitoring and AI-driven threat detection. | Nextiva says its data centers are independently audited and calls are encrypted with TLS and SRTP; it lists SOC 2, PCI-DSS, HIPAA with signed BAAs, GDPR, and HITRUST. |
| Paid from | 27.99 | 15 |
| Voicemail transcription | Yes | Yes |
Plans
Intermedia Unite
- Pro$27.99 a month
- Enterprise$32.99 a month
- Unite Pro$27.99 a month
- Unite Enterprise$32.99 a month
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
In their own words
Intermedia Unite
Intermedia Unite has no write-up on Specifiction yet; its figures are above.
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.