4PSA VoipNow vs PBXware
4PSA VoipNow
4psa.comPBXware
bicomsystems.comSide by side
| Figure | 4PSA VoipNow | PBXware |
|---|---|---|
| Price from | $145/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · IP PBX Software | 8.8 (#3) | 7.9 (#10) |
| Spec score · Business Phone Systems | 8.4 (#55) | 8.3 (#58) |
| Auto attendant | Yes | Yes |
| Call routing | advanced | custom |
| Communications | VoipNow supports browser-based voice and video using WebRTC over SIP, plus conferencing, instant messaging, file transfer, and screen sharing. | The product page lists audio conferencing, instant messaging, video calls, fax, presence, screen pop and screen sharing. |
| Deployment | The download page lists command-line installer, ISO, VMware, Virtuozzo, Docker on Linux, Amazon EC2 AMI, and Microsoft Azure deployment options. | PBXware supports hosted and on-premise deployment. |
| Desktop and mobile apps | Yes | Yes |
| Product | VoipNow is a cloud communications platform for service providers and organizations, with enterprise PBX, voice, video, presence, instant messaging, conferencing, faxing, and contact center features. | PBXware is a software PBX that brings voice, video, contact center features and meetings together in one platform. |
| Security | The product tour describes infrastructure and application firewalls, concurrent-call and account-usage limits, and media encryption supporting SDES and STLS-SRTP. | Bicom Systems describes PBXware security as multilayered and says it includes call encryption. |
| Support | The pricing page says an active one-year Software Update Subscription includes new software versions and technical support through the Support Zone. | The Business Edition page says its support team is available around the clock. |
Plans
4PSA VoipNow
- On your infrastructure$145 a month
- Software download$165 a month
- OnDemand$159 a month
- Complete Cloud service$199 a month
- Software download perpetual licensePrice not published
- VoipNow ExpressPrice not published
- On your infrastructure software download$150, paid once
In their own words
4PSA VoipNow
4PSA VoipNow has no write-up on Specifiction yet; its figures are above.
PBXware
PBXware is a software PBX that brings voice, video, contact center features and meetings into one platform. Listed phone capabilities include multiple business numbers, an auto attendant, custom call routing and voicemail transcription. Communications features include audio conferencing, instant messaging, video calls, fax, presence, screen pop and screen sharing. The product is offered in Multi-Tenant, Business and Contact Center editions, with hosted and on-premise deployment. Multi-Tenant Edition lets operators manage multiple customers from one installation and add users or services as needed. The Contact Center solution supports voice, SMS, email, live chat, Facebook Messenger and WhatsApp. Named CRM integrations include Salesforce, SugarCRM, Zendesk, Zoho and Microsoft Dynamics. The developer portal describes a REST API, real-time event publisher, SDKs and ARI applications. PBXware is listed for web, Windows, macOS, iOS, Android and Linux, as well as self-hosted use. Bicom Systems says the software supports most IP phones, automated provisioning, busy lamp field and hot desking, and includes call encryption. The plans page lists Core, CX Lite and CX Pro but does not state their prices; pricing is on request. The maker says it launched PBXware in September 2004.