8x8 Communications APIs vs Telesign Communications Platform
8x8 Communications APIs
8x8.comTelesign Communications Platform
telesign.comSide by side
| Figure | 8x8 Communications APIs | Telesign Communications Platform |
|---|---|---|
| Price from | $99/mo | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 16 | 1 |
| Spec score · Communications Platforms as a Service | 9.4 (#1) | 7.2 (#14) |
| Compliance | The trust portal lists SOC 2, ISO 27001, ISO 27017, ISO 27018, HIPAA, GDPR, PCI DSS and other compliance frameworks. | Telesign's security page says the company is ISO 27001 certified and HIPAA compliant. |
| Integrations | 8x8 lists integrations and partner connections involving Microsoft, Google Workspace, Salesforce, Zendesk and Microsoft Teams. | Telesign describes integration partners as organizations that integrate its data and communications capabilities into their offerings. |
| What it does | 8x8 Communications APIs are a cloud CPaaS offering for embedding SMS, chat apps, voice and video communications into business applications. | Telesign provides APIs for customer communications, verification, and identity insights. |
Plans
8x8 Communications APIs
- Pay-as-you-goPriced on request
- SubscriptionPriced on request
- EnterprisePriced on request
- DeveloperFree
- Basic$99 a month
- Standard$499 a month
- Business$999 a month
- EnterprisePriced on request
- Video Interaction Basic$99 a month
- DeveloperFree
Telesign Communications Platform
- Telesign Communications PlatformPriced on request
In their own words
8x8 Communications APIs
8x8 Communications APIs provide programmable messaging, voice and video for applications. Listed messaging channels include SMS, WhatsApp, RCS, Viber, LINE and Zalo, alongside voice and video. The APIs support phone numbers, and SDK platforms include iOS and Android; the service is listed for Android, iOS and web. The free Developer plan costs nothing and covers 25 users. Monthly plans include Basic at $99 a month for 300 users, Standard at $499 a month for 1.5K users and Business at $999 a month for 3K users. Video Interaction plans are seat-based: Basic costs $99 a month, Pro costs $109 a month and Enterprise costs $119 a month, each for 100 to 249 users. Other listed options are pay-as-you-go, customized subscription pricing and tailored enterprise pricing; no prices are stated for these options. The pricing note lists paid plans from $99/mo.
Telesign Communications Platform
Telesign Communications Platform provides APIs for customer communications, verification, and identity insights. Its Messaging API supports SMS, MMS, email, RCS, WhatsApp, and Viber, with routing that can redirect failed messages through another carrier route or channel. Telesign says its SMS API reaches more than 230 countries and territories and 80+ languages. Customers can purchase or lease phone numbers with geographically accurate area and country codes. Developer resources include code samples and SDKs for C#, PHP, curl, Node.js, Python, Java, and Ruby. A trial account is free, requires no credit card, and includes $5 in credit that never expires. The REST API uses TLS 1.2/1.3 and signed requests. Telesign states that it is ISO 27001 certified and HIPAA compliant, and that support is available 24/7 to current customers. The platform is accessed by API and web. Pricing is on request, and the Messaging API is not available for purchase or use in mainland China.