99minds Referral vs ReferralHero
99minds Referral
99minds.io
ReferralHero
referralhero.comSide by side
| Figure | 99minds Referral | ReferralHero |
|---|---|---|
| Price from | $49/mo | $199/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 6 |
| Spec score · Referral Marketing Software | 9.2 (#2) | 8.9 (#4) |
| Company headquarters | LinkedIn lists headquarters at New York, New York, with a primary address of 750 Lexington Ave, New York, NY 10022. | The privacy policy lists the controller address as 8 Rocky Hill Rd., Chadds Ford, Pennsylvania 19317, United States. |
| Documentation and support | The help center lists collections for integrations, referrals, workflows, loyalty, coupons, memberships, widgets, headless integration and video tutorials. | The support center provides step-by-step installation articles, APIs, SDK guidance, live examples and email support; advanced installation can be purchased. |
| Founded | 2019 | 2016 |
| Integrations | Listed integrations include Shopify, Shopify Plus, BigCommerce, WooCommerce, Salesforce Commerce Cloud, Square, Shopify POS, Lightspeed, Heartland, Clover, Hike, Runit, ConnectPOS, Microsoft Dynamics 365 and others. | ReferralHero advertises more than 500 integrations, including Stripe, HubSpot, Salesforce, GoHighLevel, Intercom, Zoho, Mailchimp, Klaviyo, ActiveCampaign and Zapier. |
| Limit: customization | Spotsaas identifies limited customization for specific needs as a common complaint and says ongoing support may be needed for optimal use. | Software Advice reviews include complaints that aesthetic customization was once too limited for seamless visual integration without coding. |
| Limit: learning curve | A Shopify reviewer reports a setup learning curve when aligning POS with email and SMS flows, although support was described as responsive. | Reviewers report that the many campaign types, triggers and rules can make the dashboard overwhelming initially. |
| Public API | 99minds publishes a REST gift-card API covering issue, sell, redeem, reload, balance, refund, void, activation, deactivation, cash-out and manual adjustment operations. | The REST API uses JSON, the v2 endpoint, HTTPS and API-token authentication with Bearer or X-API-Key headers; the documented soft limit is 5,000 calls per hour. |
| Rating on GetApp | 0.0 out of 5 from 0 reviews | 4.6 out of 5 from 43 reviews |
| Referral tracking | Customers can share unique referral links through social media, email, SMS, and messaging apps, and the software tracks shares and conversions. | Participants receive unique referral links, share them, and can unlock rewards when referred friends become customers. |
| Support | The pricing FAQ says the company can recommend professional consultants for large and complex implementations. | The homepage states that customers have access to 24/7 technical customer support to help set up campaigns. |
| What it does | 99minds provides omnichannel gift cards, store credit, loyalty, memberships, coupons, referrals and promotion automation for online and physical retailers. | ReferralHero is a cloud platform for building referral, affiliate, waitlist, contest and NPS campaigns with tracking, rewards and analytics. |
Plans
99minds Referral
- FreeFree
- Basic$49 a month
- Pro$99 a month
- Ultra$199 a month
- Premium$499 a month
- EnterprisePriced on request
ReferralHero
- Free ForeverFree
- Free Forever PlanFree
- PREMIUM (risk-free offer)$199 a month
- PRO$199 a month
- PREMIUM$399 a month
- EnterprisePriced on request
In their own words
99minds Referral
99minds Referral helps ecommerce and retail brands launch referral programs intended to drive organic sales. Customers can share unique referral links through social media, email, SMS and messaging apps, while the software tracks shares and conversions. Merchants can customize referral widgets and landing pages by changing colors, fonts and messaging, then promote programs through onsite widgets, email campaigns and SMS. Rewards can include loyalty points, store credit, percentage discounts and gift cards, with configurable amounts and trigger conditions. Workflows automate rewards when specified events occur. The referral page says the service works with Shopify and BigCommerce; the integrations directory also lists Square POS, Shopify POS, Lightspeed, Heartland Retail, Klaviyo and HubSpot. The web and API service is freemium. Its Free plan costs nothing and includes 50 transactions, one campaign and one integration, with a charge of $0.5 per additional transaction. Basic costs $49 a month, Pro $99 a month, Ultra $199 a month, and Premium $499 a month. Monthly transaction allowances apply before additional transaction rates are charged. 99minds was founded in 2019 and is headquartered at 750 Lexington Ave, New York, NY 10022, United States.
ReferralHero
ReferralHero is a platform for building referral, affiliate, waitlist, and contest programs. Participants receive unique referral links to share and may unlock rewards when referred friends become customers. Campaigns can use ReferralHero widgets or a custom form, with editable widget wording and colours. Email and SMS automations, user segmentation, a smart leaderboard, manual referral review, and automatic coupon or access-code delivery support campaign management. Analytics cover attribution channels, sources, sharing methods, device, and location, with subscriber-level views and CSV exports. ReferralHero lists more than 500 integrations, including Stripe, HubSpot, Salesforce, Mailchimp, Klaviyo, Shopify, and Zapier; developer options include JavaScript and REST APIs and webhooks. Fraud controls include an algorithm, ReCaptcha, and optional SMS phone verification. The Free Forever Plan costs nothing for up to 25 subscribers and includes ReferralHero branding. PRO costs $199 a month for up to 10,000 members; PREMIUM also costs $199 a month for up to 50,000 subscribers. Android, iOS, web, and API are listed platforms.