99tests vs UserTesting
99tests
99tests.com
UserTesting
usertesting.comSide by side
| Figure | 99tests | UserTesting |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Crowd Testing Tools | 8.0 (#7) | 7.3 (#12) |
| Headquarters | Bengaluru, India | Bellevue, Washington, United States |
| Integrations | 99tests accepts TestRail and Jira exports as test case files; the page does not describe a direct integration. | Listed integrations include Figma, FigJam, Jira, Jira Product Discovery, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. |
| Support | The pricing page directs customers to get in touch if a report misses its invoiced deadline, except when the build or credentials were unavailable to testers. | Ultimate offers optional Premier Support with 30-minute Power Sessions; Ultimate+ includes Premier Support+ with a dedicated consultant and 1-hour Power Sessions. |
Plans
UserTesting
- AdvancedPriced on request
- UltimatePriced on request
- Ultimate+Priced on request
In their own words
UserTesting
UserTesting is a video-first platform for collecting feedback from people on ideas, designs, prototypes, websites, apps, and campaigns at any stage before or after launch. Its AI analysis brings together video, text, and behavioral data to identify themes and patterns. Teams can recruit participants for moderated or unmoderated sessions, and test mobile apps on iOS and Android phones and tablets. The Advanced plan includes surveys, interaction and think-out-loud tests, and moderated Live Conversation sessions. Ultimate adds AI test creation and analysis, an Insights Hub, card sorting, tree testing, and custom audiences; Ultimate+ adds a Figma plugin, custom insights services, and Premier Support+. Listed integrations include Figma, Jira, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. A Results API v2 provides access to QXscores, session data, videos, and transcripts, alongside legacy API v1 endpoints. UserTesting is paid, has no free plan, and offers a free trial. Pricing is customized by users, types, and features, so customers must request a quote.