9Lenses vs UMU
9Lenses
9lenses.comUMU
umu.comSide by side
| Figure | 9Lenses | UMU |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 1 | 8 |
| Spec score · Sales Enablement Software | 8.1 (#9) | 8.4 (#5) |
| Founded | 2011 | 2015 |
| Headquarters | Vienna, Virginia, United States | Portland, Oregon, USA |
| Implementation | The FAQ says implementation can typically take 30–60 days, depending on scope and integration needs. | UMU says zero-script configuration and prebuilt templates let teams launch scenarios in days. |
| Purpose | 9Lenses helps financial institutions turn business-client interactions into structured consultations that uncover needs and support solution-based selling. | UMU Roleplay Chatbot provides immersive AI simulations for practicing complex buyer interactions throughout the sales cycle. |
| Support | The contact page lists [email protected] for help and [email protected] to talk with sales. | The SLA says email support is provided on business days, usually with a one-to-two-business-day turnaround. |
| Target users | The platform is built for financial institutions serving SMB and middle-market businesses, including banking and insurance teams. | The foundational mode is positioned for new-hire onboarding and product launches, while the performance mode is for senior representatives and high-stakes enterprise deal preparation. |
Plans
UMU
- BasicFree
- BasicFree
- Teams$30 a month
- Premium$999 a year
- iOS Premium in-app purchase$999.99 a year
- Professional¥99,900 a year
- BusinessPrice not published
- EnterprisePriced on request
In their own words
UMU
UMU Roleplay Chatbot provides AI simulations for practicing buyer conversations across the sales cycle. Users select a sales stage and difficulty, then practice by voice or text with an AI buyer; Hints and Blind Mode are available. Sessions return an instant 5-point competency score with coaching cues, while elite-level simulations can verify mastery and confer Field-Ready status. The product also includes tiered difficulty, competitive leaderboards and readiness intelligence. UMU positions its foundational mode for new-hire onboarding and product launches, and its performance mode for senior representatives preparing for high-stakes enterprise deals. Customers can customize feedback and scoring to their sales framework, messaging and KPIs. UMU says teams can launch scenarios in days using templates and zero-script configuration options. The service is available on Android, iOS and web, with official mobile apps listed. Pricing is on request, though a free plan is listed. UMU describes security certifications and controls including encrypted storage, HTTPS, firewalls and vulnerability scanning. Email support is available on business days, with typical response times of one to two business days. Enterprise Edition or higher has a stated 99.9% uptime commitment.