ABELDent vs Practice-Web

ABELDent is dental practice management software for scheduling, charting, billing, imaging and patient communication. It is available as a cloud service and as Local Plus, which stores practice data on local infrastructure. ABELDent Cloud stores and manages data in Microsoft Azure and describes encryption in storage and transit, role-based access, activity monitoring and automated backups. Its built-in patient communication includes two-way texting and broadcast messages. Insurance tools cover electronic claims, ITRANS attachments, automated benefit estimates and RAMQ submission automation for Quebec. ABELDent Scribe creates structured clinical note suggestions from provider–patient conversations for review, editing and approval. Listed imaging integrations include Dexis, Sidexis, VixWin and TigerView. The Freemium plan is free and is presented for evaluation and learning, smaller or new practices, hygiene practices and dental education programs. It uses a free Microsoft database, but telephone support, one-on-one training, ongoing updates, data migration and premium options are chargeable. Learning management system access is limited to 90 days, with month-to-month renewal available. Support is available at any time, including holidays, with clients able to select a support level.

Practice-Web is an on-premises practice management system for dental offices, covering scheduling, charting, billing, and patient communication. Its 3-D tooth chart records existing, referred, current, and planned treatment, and patients can sign treatment plans electronically. Staff can use the scheduler to find openings, make appointments, view patient information, and update confirmations through pwConnect texting. The system provides more than 60 reports and supports custom reports built with queries. Payment and claims functions include real-time insurance eligibility and benefits checks, eclaims, pay-by-text, and merchant card processing. Security features include role-based permissions, lock dates, and an audit trail of user actions and related details. The vendor says the software is designed to help offices become HIPAA-compliant, while each office remains responsible for its own compliance. Listed operating systems include Windows 10, Windows 8/8.1, Windows Server 2016, and Windows Server 2012. A free trial has a 30-patient entry limit and can be installed on a workstation or server. The listed first-office plan is $179 a month for 12 months, then $129 a month.