Ably Chat vs Airtel IQ
Ably Chat
ably.com
Airtel IQ
airtel.inSide by side
| Figure | Ably Chat | Airtel IQ |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Communication Platform as a Service (cPaaS) Platforms | 8.6 (#2) | 8.0 (#8) |
| Founded | 2016 | 1995 |
| Headquarters | London, UK | India |
| Messaging features | Chat supports one-to-one and group conversations, message editing and deletion, typing indicators, presence, read receipts, and reactions. | WhatsApp features include rich media, two way bot and agent conversations, verified business profiles, campaign management, and delivery and read receipts. |
| Product | Ably Chat is a chat API and SDK platform for building realtime chat applications at scale. | Airtel IQ is a cloud based omnichannel communications platform for business customer engagement. |
Plans
In their own words
Airtel IQ
Airtel IQ combines voice, SMS, and WhatsApp communications through web and API access. Its WhatsApp Business APIs support lead generation, customer support, bill payment, and orders or transactions. Businesses can run customized campaigns, personalized ad creatives, and cart-abandonment campaigns, while chats can move between bots and live agents with rich media. The service describes UPI payments in WhatsApp, ONDC merchant onboarding, WhatsApp order management, and a plugin that works with any POS system for digital invoicing. Messaging includes verified business profiles, delivery and read receipts, two-way conversations, end-to-end encryption, and automatic fallback among SMS, WhatsApp, and voice. Airtel states support for 250 WhatsApp transactions per second and access to more than 60 solution partners. Cloud Telephony adds a unique business number, click to call, IVR, outbound dialing, caller-ID options, toll-free calling, and number masking. Airtel IQ also supports embedded communications and programmable voice, messaging, and video.