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Tech riderRev. 30 Sept 2026

Airtel IQ

Ch 166.6of 26 Communications Platforms as a Service
  1. 1Runs onAPI, Web
  2. 2CostsNot stated by the maker
  3. 3Channels supportedvoice, SMS, WhatsApp
  4. 4Pricing modelcustom
  5. 5Programmable voiceYes
  6. 6Programmable messagingYes
  7. 7Programmable videoYes
  8. 8SDK platformsWeb, mobile, desktop
7 lines stated Written from the maker's own pages: airtel.in
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The Airtel IQ homepage

Overview

Airtel IQ is ranked #16 of 26 in communications platforms as a service on Specifiction. It runs on API, Web.

Airtel IQ plans and pricing

All plans
Airtel IQ Not published Pricing not listed; contact Airtel Business for details airtel.in · 30 Sept 2026

Compared on communications platforms as a service

Channels supported
voice, SMS, WhatsAppairtel.in
Pricing model
customairtel.in
Programmable voice
Yesairtel.in
Programmable messaging
Yesairtel.in
Programmable video
Yesairtel.in
SDK platforms
Web, mobile, desktopairtel.in
Phone number support
Yesairtel.in

Facts

Product
Airtel IQ WhatsApp Business APIs support business messaging for lead generation, customer support, bill payment, and orders and transactions.airtel.in · 30 Sept 2026
Campaigns
The service supports customized campaigns, personalized ad creatives, and cart abandonment campaigns.airtel.in · 30 Sept 2026
Support interactions
Businesses can offer WhatsApp support through chatbots or real-time agent interactions, including personalized rich media content.airtel.in · 30 Sept 2026
Payments and ordering
The page describes UPI payments within WhatsApp, merchant onboarding on the ONDC network, and an order management system integrated with WhatsApp.airtel.in · 30 Sept 2026
POS integration
Airtel says its WhatsApp plugin works with any POS system and supports digital invoicing.airtel.in · 30 Sept 2026
Messaging features
Features include rich media messaging, end-to-end encryption, two-way conversations routed between bots and agents, verified business profiles, campaign management, and delivery and read receipts.airtel.in · 30 Sept 2026
Channel fallback
The service can automatically reroute messages through SMS, WhatsApp, or voice.airtel.in · 30 Sept 2026
Throughput
Airtel states that WhatsApp Business API supports 250 transactions per second.airtel.in · 30 Sept 2026
Partner network
Airtel says businesses can choose from over 60 partners for tailored WhatsApp solutions.airtel.in · 30 Sept 2026
Cloud telephony
Airtel IQ Cloud Telephony supports business calls through one unique number, with caller ID options, call masking, and toll-free calling.airtel.in · 30 Sept 2026
Voice capabilities
Cloud Telephony features include click to call, interactive voice response, an outbound dialer, customizable mobile and landline caller ID, toll-free calling, and number masking.airtel.in · 30 Sept 2026
Support and sales
Airtel Business offers product evaluation, a demo, and quotation assistance, and lists [email protected] and toll-free 1800-103-8325 for assistance.airtel.in · 30 Sept 2026
Intended customers
Airtel describes enterprise use cases spanning banking and financial services, retail and eCommerce, logistics, manufacturing, telecom, travel, and other industries.airtel.in · 30 Sept 2026
Channels
Airtel IQ unifies communications across voice, SMS and WhatsApp.airtel.in · 30 Sept 2026
Embedded communications
Businesses can embed voice, SMS and IVR services in applications and digital properties with a slice of code.airtel.in · 30 Sept 2026
WhatsApp use cases
The WhatsApp offering supports lead generation, customer support, bill payment, and orders and transactions.airtel.in · 30 Sept 2026
Partner ecosystem
Airtel says businesses can choose from over 60 partners for tailored WhatsApp solutions.airtel.in · 30 Sept 2026
Security and privacy
Airtel says IQ communications are encrypted and mobile or telephone numbers are masked.airtel.in · 30 Sept 2026
Performance
The WhatsApp API page states support for 250 transactions per second.airtel.in · 30 Sept 2026
Airtel IQ Reach
Airtel IQ Reach is a self serve platform aimed especially at small and medium businesses, with prepaid pay as you go plans and campaign analytics.airtel.in · 30 Sept 2026
Support and pricing
Airtel Business invites prospective customers to talk to an expert; the WhatsApp API page does not state a price.airtel.in · 30 Sept 2026

Company

Founded
1995airtel.in · 28 Sept 2026
Headquarters
Indiaairtel.in · 28 Sept 2026

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Sources