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SPECIFICTION
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Sendbird Chat

sendbird.com

From $349/mo Free trial WebiOSAndroidAPI
Visit sendbird.com
Spec score 7.9 #8 of 26 in Communication Platform as a Service (cPaaS) Platforms

Spec sheet

Purpose
Sendbird Chat provides SDKs and a chat API for building in-app messaging experiences.Read 9 Oct 2026 · sendbird.com
Integrations
The chatbot interface supports chatbots that send and receive messages, while post-event webhooks can support custom notifications, CRM, and support desk integrations.Read 9 Oct 2026 · sendbird.com
Security
Sendbird states that its server supports TLS v1.3, message files use AES256 encryption, and IP whitelisting is available.Read 9 Oct 2026 · sendbird.com
Compliance
Sendbird lists SOC 2, ISO 27001, GDPR, and HIPAA with BAA among its compliance frameworks.Read 9 Oct 2026 · sendbird.com
Support
The product page describes SDKs, UI kits, sample apps, dashboards, documentation, and white-glove support for developers.Read 9 Oct 2026 · sendbird.com
Headquarters
San Mateo, California, USARead 28 Sep 2026 · sendbird.com
Founded
2013Read 28 Sep 2026 · sendbird.com
Data residency
Sendbird says regional hosting is available to support data residency needs and that flexible data retention settings can align with customer policy.Read 9 Oct 2026 · sendbird.com
Media and engagement
Chat supports audio, video, images, GIFs, files, offline messages, message threading, announcements, scheduled messages, polls, and translation.Read 9 Oct 2026 · sendbird.com
Messaging
Features include private one-to-one and group chat, public group chat, supergroups, receipts, presence, push notifications, reactions, and mentions.Read 9 Oct 2026 · sendbird.com
Moderation
Moderation features include a dashboard, AI image moderation, profanity and domain filters, user blocking, banning, muting, and reporting.Read 9 Oct 2026 · sendbird.com
SDK languages
The Chat SDKs listed include Android, iOS, JavaScript, .NET, Unity, and Flutter.Read 9 Oct 2026 · sendbird.com
UI kits
Sendbird offers prebuilt chat UI kits for web with React, iOS, Android, and React Native.Read 9 Oct 2026 · sendbird.com
Usage limits
The pricing comparison lists message retention of six months and says extended message retention is available on Enterprise.Read 9 Oct 2026 · sendbird.com
Who it serves
Sendbird says its platform supports delivery and rideshare, e-commerce and retail, healthcare, travel and hospitality, and financial services businesses.Read 9 Oct 2026 · sendbird.com

Plans and prices

Free trial Free No overages allowed · All pro features · No credit card required · Community support Read 9 Oct 2026 · sendbird.com
Starter 5K $349 a month Billed annually, or $399/month billed monthly 5K MAU · Messaging essentials · Basic moderation · Ticketed support · Overages may apply Read 9 Oct 2026 · sendbird.com
Pro 5K $499 a month Billed annually, or $599/month billed monthly 5K MAU · All Starter features · Translation · Data export · Image moderation · Supergroup channel · Overages may apply Read 9 Oct 2026 · sendbird.com
Enterprise Priced on request Custom pricing for millions of MAU Select from all features · Dedicated or shared server · Various levels of support · Add-on products Read 9 Oct 2026 · sendbird.com

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Where Specifiction places it

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