Ably Chat vs Sendbird Chat
Ably Chat
ably.com
Sendbird Chat
sendbird.comSide by side
| Figure | Ably Chat | Sendbird Chat |
|---|---|---|
| Price from | $29/mo | $349/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Chat APIs | 8.7 (#1) | 7.9 (#17) |
| Spec score · Chat Api | 8.7 (#1) | 7.9 (#9) |
| Spec score · Communication Platform as a Service (cPaaS) Platforms | 8.6 (#2) | 7.9 (#8) |
| Compliance | Ably states it completes SOC 2 Type 2 audits, offers HIPAA BAA agreements, and is EU GDPR-compliant. | Sendbird lists SOC 2, ISO 27001, GDPR, and HIPAA with BAA among its compliance frameworks. |
| Founded | 2016 | 2013 |
| Headquarters | London, UK | San Mateo, California, USA |
| Integrations | Ably lists integrations including AWS Lambda, Azure Functions, Cloudflare Workers, Google Cloud Functions, Kafka, Zapier, and Terraform. | The chatbot interface supports chatbots that send and receive messages, while post-event webhooks can support custom notifications, CRM, and support desk integrations. |
| Moderation | The product lists moderation integrations with Hive, Tisane, and Bodyguard, or the option to bring your own tools. | Moderation features include a dashboard, AI image moderation, profanity and domain filters, user blocking, banning, muting, and reporting. |
| Security | Ably states that client-to-server communication is secured by TLS by default and that optional private-key encryption uses 256-bit AES. | Sendbird states that its server supports TLS v1.3, message files use AES256 encryption, and IP whitelisting is available. |
| Support | The Free package includes community and email support on a best-effort basis; Standard lists a one-day email support SLA. | The product page describes SDKs, UI kits, sample apps, dashboards, documentation, and white-glove support for developers. |
Plans
Sendbird Chat
- Free trialFree
- Starter 5K$349 a month
- Pro 5K$499 a month
- EnterprisePriced on request
In their own words
Sendbird Chat
Sendbird Chat has no write-up on Specifiction yet; its figures are above.