Academy of Mine vs Elevio
Academy of Mine
academyofmine.comElevio
elev.ioSide by side
| Figure | Academy of Mine | Elevio |
|---|---|---|
| Price from | $999/mo | $125/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Customer Education Software | 9.3 (#1) | 8.2 (#6) |
| Headquarters | Cherry Hill, New Jersey, United States | Melbourne, Australia |
| Integrations | Official integrations include HubSpot, Salesforce, Shopify, Google Analytics, Meta Pixel, Zoom, GoToWebinar, GoToTraining and Microsoft Teams Meetings. | The integrations page lists connections including Freshdesk, Help Scout, Intercom, Slack, StatusPage and WordPress. |
| Product | Academy of Mine is a customizable learning management system for B2B and B2C professional training, certifications, and continuing education. | Elevio delivers contextual product knowledge to customers, support agents and internal teams. |
| Security | Academy of Mine says it is certified to ISO/IEC 27001:2022 and NF EN ISO/IEC 27001:2023, and that passwords are salted and hashed with bcrypt. | The pages reviewed did not state specific security certifications or compliance claims. |
| Support | The company states that plans include 24/7 helpdesk support, with premium or dedicated customer-success service depending on plan. | The Premium plan includes priority support. |
Plans
Academy of Mine
- Professional$999 a month
- Professional Plan$999 a month
- EnterprisePriced on request
- Enterprise PlanPriced on request
Elevio
- Starter$125 a month
- Regular$189 a month
- Premium$389 a month
- EnterprisePriced on request
In their own words
Academy of Mine
Academy of Mine has no write-up on Specifiction yet; its figures are above.
Elevio
Elevio delivers product guidance to customers, support agents, and internal teams through an Assistant embedded in a product or website. Users can open help content without leaving the page, and Elevio says it surfaces relevant material before ticket submission, deflecting 20% of customer tickets on average. Support staff can add in-app help hotspots with a visualizer, without developer involvement. Users can leave feedback on the help, including a note for follow-up when feedback is negative. A hosted knowledge base can be styled and configured with CSS, HTML, JavaScript, colors, content, and logos. Listed integrations include Freshdesk, Help Scout, Intercom, Slack, StatusPage, and WordPress; the pricing page also lists a JavaScript API. All plans include 1,000,000 page views. Elevio launched in 2015 and describes itself as a Melbourne-based startup serving support, customer success, product, and content teams. It is available via web and API. Plans start at $125 a month billed annually, or $155 month-to-month; a 14-day trial is available, with no free plan.