Academy of Mine vs Gainsight Customer Education
Academy of Mine
academyofmine.comGainsight Customer Education
support.gainsight.comSide by side
| Figure | Academy of Mine | Gainsight Customer Education |
|---|---|---|
| Price from | $999/mo | $2,083.33/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 5 |
| Spec score · Customer Education Software | 9.3 (#1) | 8.5 (#3) |
| Spec score · Learning Management Systems | 8.9 (#7) | 8.4 (#27) |
| API access | Yes | Yes |
| Assessments | Yes | Yes |
| Certificates | Yes | Certification workflows can connect with LinkedIn, Credly, Accredible and Caveon. |
| Company founded | LinkedIn lists 2014 as the founding year. | Crunchbase lists Gainsight as founded in 2009. |
| Company legal name | The privacy policy identifies Treft Systems, Inc. as the legal data controller doing business as Academy of Mine. | The support site identifies the maker as Gainsight Inc. |
| Headquarters | Cherry Hill, New Jersey, United States | San Francisco, California, United States |
| Integrations | Official integrations include HubSpot, Salesforce, Shopify, Google Analytics, Meta Pixel, Zoom, GoToWebinar, GoToTraining and Microsoft Teams Meetings. | Native or API connections include Salesforce, Gainsight, Google Analytics, Zoom, Webex, GoTo and Zendesk. |
| Licence | Terms grant customers a limited, non-exclusive, non-transferable licence to use the software during the service term, indicating proprietary software rather than open source. | The service is proprietary; subscriber rights are limited, non-exclusive and non-transferable, with ownership retained by Skilljar. |
| Rating on Capterra | 4.9 out of 5 from 47 reviews | 4.6 out of 5 from 35 reviews |
| Rating on G2 | 4.0 out of 5 from 2 reviews | 4.6 out of 5 from 409 reviews |
| Rating on GetApp | 4.9 out of 5 from 47 reviews | 4.6 out of 5 from 35 reviews |
| Reporting | Reports cover course, learning-path, student, survey, sales, orders, cart abandonment and audit activity, with export functions. | Analytics cover enrollment and engagement, with customizable exports and Salesforce reporting. |
| Security | Academy of Mine says it is certified to ISO/IEC 27001:2022 and NF EN ISO/IEC 27001:2023, and that passwords are salted and hashed with bcrypt. | Gainsight's security page says it uses role-based access controls and encryption for data in transit and at rest, and links Customer Education to the Gainsight Trust Center. |
| Security encryption | The security page says traffic uses HTTPS/TLS, passwords use salted bcrypt hashing and enterprise database encryption is available. | Services require HTTPS with TLS 1.2 or higher and strong encryption algorithms using at least 128-bit keys. |
Plans
Academy of Mine
- Professional$999 a month
- Professional Plan$999 a month
- EnterprisePriced on request
- Enterprise PlanPriced on request
Gainsight Customer Education
- Skilljar by Gainsight AWS Marketplace$25,000 a year
- Basic$30,000 a year
- EnterprisePriced on request
- EssentialsPriced on request
- ProfessionalPriced on request
In their own words
Academy of Mine
Academy of Mine has no write-up on Specifiction yet; its figures are above.
Gainsight Customer Education
Gainsight Customer Education is a paid web and API product for onboarding, educating, and retaining users through on-demand digital education. Course tools support authoring and publishing, activities, milestones, and quizzes. Administrators can add admins, managers, and learners, assign courses, and organize users into groups. Data can flow into Gainsight CS, where customer success managers access user and activity details such as certification status and product usage. Listed integrations include Salesforce, Customer.io, Gainsight PX, Google Analytics, HubSpot, Iterable, Mailchimp, Zapier, Zendesk, and Zoom. Commerce supports educational products and bundles, payment gateways, coupons, promo codes, and order tracking. Capabilities include assessments, certificates, custom branding, custom domains, and API access. AI can generate captions for Media Library videos; Gainsight says customer data is not retained by third-party subprocessors or used to train the AI system, with zero data retention. Security features include role-based access controls and encryption in transit and at rest.