AccelByte PlaytestHub vs PlaytestCloud

AccelByte PlaytestHub is an open-source, self-hosted application for running closed game playtests from applications through feedback. Players apply for a place, accept an NDA, get a game code or download, play, and complete a survey. Studios can distribute Steam keys, AGS Campaign redemption codes, or ADT build download URLs. Players sign in with Discord through AGS IAM, which provides the backend with an AGS user identity. Studios can review signups, manage code pools, examine structured feedback, and send bulk announcements from the AGS Admin Portal. Surveys support versioned text, 1–5 ratings, and multiple-choice questions; players must accept a revised NDA before submitting a survey response. Playtest windows can open and close on a schedule, and a configured number of initial signups can be approved automatically. The backend runs as an AGS Extend Service Extension, while the player frontend is a static bundle. The hosted admin UI is currently available for Internal Shared Cloud only. The MIT-licensed tool costs nothing and requires AGS Extend.

PlaytestCloud helps video game studios, publishers, and accelerators collect player feedback. It recruits target players, records gameplay, and analyzes results; the company says recordings, transcripts, and AI analysis arrive within 48 hours. Captures can include screens, voices, touch interactions, survey responses, and think-aloud transcripts. First Findings AI identifies themes and sentiment, summarizes findings, and links insights to supporting video clips. Research formats include single-session, moderated, diary study, kids, competitor, and survey playtests. Studios can target players by demographics, location, age, gender, and gaming interests, using custom targeting and screeners for narrower audiences. The platform supports cloud testing for Unity, Unreal Engine, and Defold Engine games on iOS, Android, PC, browser, and Steam. Annual Professional Basic pricing starts at €1,025 a month for Mobile or PC only. A 14-day trial includes two Video Tokens for two players.