Userfeel From $250/mo · Free plan 8.8 Visit 
PlaytestCloud
playtestcloud.com
What it is
PlaytestCloud helps video game studios, publishers, and accelerators collect player feedback. It recruits target players, records gameplay, and analyzes results; the company says recordings, transcripts, and AI analysis arrive within 48 hours. Captures can include screens, voices, touch interactions, survey responses, and think-aloud transcripts. First Findings AI identifies themes and sentiment, summarizes findings, and links insights to supporting video clips. Research formats include single-session, moderated, diary study, kids, competitor, and survey playtests. Studios can target players by demographics, location, age, gender, and gaming interests, using custom targeting and screeners for narrower audiences. The platform supports cloud testing for Unity, Unreal Engine, and Defold Engine games on iOS, Android, PC, browser, and Steam. Annual Professional Basic pricing starts at €1,025 a month for Mobile or PC only. A 14-day trial includes two Video Tokens for two players.
Spec sheet
- What it does
- PlaytestCloud recruits target players, records their gameplay and analyzes the results for game studios.Read 4 Oct 2026 · playtestcloud.com
- Trial
- The pricing page says the free trial includes 2 Video Tokens for a single-session test with two players for up to 60 minutes each.Read 4 Oct 2026 · playtestcloud.com
- Integrations
- The Help Center documents integrations with Qualtrics, Typeform, Alchemer, SurveyMonkey and Forsta surveys, plus SAML2-based single sign-on.Read 4 Oct 2026 · help.playtestcloud.com
- Security
- Platform data is encrypted at rest and in transit using 256-bit or higher encryption, and access uses TLS 1.2 or better.Read 4 Oct 2026 · playtestcloud.com
- Compliance
- PlaytestCloud says it adheres to GDPR and other applicable privacy laws and supports compliant testing with children under COPPA, GDPR and the UK Children’s Code.Read 4 Oct 2026 · playtestcloud.com
- Headquarters
- Berlin, GermanyRead 28 Sep 2026 · playtestcloud.com
- Founded
- 2013Read 28 Sep 2026 · playtestcloud.com
- AI analysis
- First Findings AI highlights themes and sentiments, produces summaries and links insights to supporting video clips.Read 4 Oct 2026 · playtestcloud.com
- Plan limits
- Kids playtesting, multiplayer, custom recruiting, special target audiences and additional security features require Professional Advanced or Enterprise.Read 4 Oct 2026 · playtestcloud.com
- Recording
- The platform captures players’ screens, voices and touch interactions, along with survey responses and think-aloud transcripts.Read 4 Oct 2026 · playtestcloud.com
- Research formats
- The platform supports single-session, moderated, diary study, kids, competitor and survey playtests.Read 4 Oct 2026 · playtestcloud.com
- Target players
- Studios can target panelists by demographics, location, age, gender and gaming interests, with custom targeting and screeners available for more specific audiences.Read 4 Oct 2026 · playtestcloud.com
- Turnaround
- The company says studios receive recordings, transcripts and AI analysis within 48 hours.Read 4 Oct 2026 · playtestcloud.com
- Unreleased builds
- The platform encrypts uploaded builds in transit and at rest, requires players to accept an NDA before access, and offers watermarking and build deactivation features.Read 4 Oct 2026 · playtestcloud.com
- Who it serves
- The company describes the platform as serving video game studios, publishers and accelerators seeking player feedback.Read 4 Oct 2026 · playtestcloud.com
Plans and prices
Professional Basic — Mobile or PC only €1,025 a month Invoiced annually 120 Video Tokens /year · Unlimited users and seats Read 4 Oct 2026 · playtestcloud.com
Professional Basic — All Platforms €1,130 a month Invoiced annually 120 Video Tokens /year · Unlimited users and seats · All gaming platforms Read 4 Oct 2026 · playtestcloud.com
Professional Advanced — Mobile or PC only €2,240 a month Invoiced annually 240 Video Tokens /year · Advanced audience targeting · Moderated playtests · Kids playtesting · BYOP · Synchronized multiplayer Read 4 Oct 2026 · playtestcloud.com
Professional Advanced — All Platforms €2,825 a month Invoiced annually 240 Video Tokens /year · Advanced audience targeting · Moderated playtests · Kids playtesting · BYOP · Synchronized multiplayer Read 4 Oct 2026 · playtestcloud.com
Enterprise — All Platforms Priced on request Invoiced annually Custom Tokens · SSO · Multiple team licenses · Priority research operations · Custom invoicing · Budget management · Custom compliance and legal Read 4 Oct 2026 · playtestcloud.com
Enterprise — Mobile or PC only Priced on request Invoiced annually Custom Tokens · SSO · Multiple team licenses · Priority research operations · Custom invoicing · Budget management · Custom compliance and legal Read 4 Oct 2026 · playtestcloud.com
Strong points and limits
Strong points
- Player recordings, transcripts, and AI analysis
- Multiple playtest and research formats
- Demographic and interest-based player targeting
- Cloud support for three game engines
- 14-day trial includes two Video Tokens
Limits
- No free plan
- Professional Basic starts at €1,025 a month
- Some audiences and security features require higher plans
Who it suits
It suits game studios, publishers, and accelerators seeking structured player feedback across mobile, PC, browser, and Steam projects. Teams needing kids, multiplayer, custom recruiting, or advanced security require higher plans.
Verdict
PlaytestCloud combines participant recruiting, gameplay capture, targeting, and AI-supported analysis for game research. Plan selection matters because several specialized capabilities are restricted to Professional Advanced or Enterprise.
Where Specifiction places it
- Crowd Testing Tools#5 of 258.3
- Game Testing Software#7 of 188.0
- Game Playtesting Platforms#10 of 238.1
